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Training for Success

April 11, 2024
Human Resources, Spa Operations

According to a recent study conducted by the American Society for Training and Development, “companies with comprehensive employee training programs have 218 percent higher income per employee than companies without formalized training.” In addition, LinkedIn’s 2023 Workplace Learning Report found that “93 percent of organizations are concerned about employee retention—and that the number one way to improve retention is by ‘providing learning opportunities.’ In fact, 94 percent of workers said development opportunities would keep them in a role at their company.” These stats show that providing training makes good business sense, but figuring out the whats and hows of a training program can be a challenge for many small businesses. A good place to start is by creating standards and protocols that match your mission, vision and values. And there are resources that can help.

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Trending: Cannabis in Spa

June 12, 2018
Spa Operations

Word is getting around about the many benefits of cannabis and is particularly catching the attention of people who are into natural health and wellness.

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Trends in Business Well-being

July 11, 2024
Spa Operations

Straight from the leading business publications, Pulse brings you the most exciting trends and news shaping the spa industry. From the surging demand for holistic wellness to the innovative fusion of sustainability and hospitality in spa operations, here are the top stories you need to know to stay ahead of the curve. Dive into these updates to see how corporate life is evolving and how you can leverage these trends to enhance your spa business.

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Trigger Point Therapy

A technique which seeks to free the body from the grip of tight connective tissue to restore normal alignment and function and to reduce pain. Mild, sustained pressure is applied in order to gently stretch and soften the tissue. Trigger point therapy is used to treat neck and back pain, headaches, sports injuries and other conditions.

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Truth and Trust in 2025

April 9, 2025
Inspiration

I recently participated on a panel about wellness trends at Lake Austin Spa Resort’s annual Gathering of Wise Women program, where we took part in a lively discussion about what’s happening around the world that can affect our health and well-being.

Truth and trust are big topics for me. As a publicist, I’m hyper-aware of how people consume information and where they get their news—from current affairs and travel to the latest skincare techniques. Who would have imagined slathering snail mucin on our faces? And who am I to say that it’s wrong? (If you are not familiar, a quick TikTok search will provide some laughs.) The time it would take to disprove this information would be longer than clicking “buy now” after watching compelling testimonials on an Instagram reel.

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Tui Na

The literal meaning of tui na is “push and grasp”, which is the main technique used.

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U.S. Luxury Hotel Industry Sees Rates Soar to New Heights

July 11, 2024
Financial Management

With the pandemic fading in the rear-view mirror, luxury hotel operators in the U.S. are now refocusing on revenues and profitability. Room demand for luxury hotels has recovered well, and the industry is now selling almost 30 million room nights annually, more than ever before.

Effects of the Covid-19 disruption, however, are evident. Expected demand numbers based on pre-pandemic growth rates still have not been achieved.

Even while demand was disrupted between 2020 and 2022, room supply has continued to grow. Developers and investors are eager to participate in the healthy industry fundamentals that drive profitability. Forty-six million room nights are available annually, which will likely continue to increase as more investors place a bet on the segment.

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Udvartana

An ayurvedic body massage that uses a paste made of ground grains to cleanse the skin, improve circulation and help weight loss.

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Unlocking High Performance: Key Takeaways from Dr. Bryan K. Williams’s Session

May 15, 2025
Education

A perennial ISPA member favorite presenter, Dr. Bryan K. Williams spoke about High Expectations: The Key to Attracting, Retaining & Developing Great People at the 2025 ISPA Conference. The session complements Williams’s “High Expectations” column appearing quarterly in Pulse throughout 2025. (Find the first installment of the year-long series in the March/April issue and watch for his second article in the June/July issue this summer.)

Dr. Bryan K. Williams’s Education Session explored what drives high performers and how leaders can cultivate a culture of growth, autonomy and engagement.

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Unreasonable Hospitality Meets Unforgettable Sweets

April 9, 2025
Inspiration

Christina Tosi and Will Guidara share a relentless drive to bring joy to people through culinary experiences. Guidara, the ISPA member-favorite hospitality guru best known for transforming Eleven Madison Park into the world’s best restaurant, champions the power of human connection in dining. Tosi, the creative genius behind Milk Bar, revolutionized desserts with her boundary-pushing, nostalgia-infused creations. Together, their stories showcase how passion and innovation can leave a lasting impact—both on taste buds and by inspiring others. The couple will appear on Day Two of the 2025 ISPA Conference in Colorado Springs to present an enlightening joint Power Session keynote address.

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