ISPA Academy Articles
An ancient oriental healing technique discovered and developed more than three thousand years ago, acupuncture is based on Taoist philosophy.
This technique is used to overcome physical ailments and emotional problems by repeating a positive statement, similar to the therapy of visualization.
Join key leaders within the industry as they share insights on how constant evolution within the spa business is necessary to thrive, and how spas are adapting and changing to stay relevant.
Pulse: What are some of the challenges and opportunities of new technology in the spa?
Amanda Al-Masri: Our recent 2023 Trends Report found more than half of travelers across the globe are aiming to have an easier travel experience in 2023, leading to clear opportunity for us as an industry to offer innovative solutions that are both human and technology-led. In this widely digital world, we see technology as a means to provide an enhanced experience for guests and, ultimately, smooth operations so that our team members can focus on what they do best: provide guests with exceptional hospitality and service.
While technology often powers the day-to-day, it’s people who provide the relatability, personalization and genuine hospitality that we have grown accustomed to. That’s why more than half of global travelers say they’ll care about reliable and friendly service. There are just some things— like a smile or warm greeting—that can’t be digitally replicated or replaced, and our team members are always available to deliver that and more.
This bodywork therapy utilizes traditional Asian medical principles to assess and evaluate imbalances in the energetic system. It aims to restore and maintain optimum health through the treatment of the physical body, the bio-energy, and the emotions, which are all bound into the neuromuscular system.
After a timespan now approaching three years when the world economy has experienced disruptions from Covid, many in the spa industry say the current year feels like the right time to recalibrate. As businesses adjust, a couple of emerging economic realities—product supply and pricing inflation—are frequent discussion topics among spa leaders.
Whether the rate of generalized price increases in the past year is following a natural economic trend or is a byproduct of the pandemic, “the return of inflation was one of the biggest stories of 2022,” as Coryanne Hicks writes for Forbes. “American consumers were coping with price increases the likes of which they hadn’t seen since bell bottoms were all the rage. So it’s only natural for people to be nervous about what’s in store on the inflation front in 2023.” That may be especially true in the spa world and other industries reliant on both professional service offerings and retail sales.