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Showing Appreciation is Often Overlooked (Elevate Your LeadershipPart V)

December 18, 2019

There is an alarming gap in the work place. The majority of employees don’t feel apprecaited at their job, while the majority of bosses feel they show appreciation to their employees. Why is that? How can it be fixed?

Sitz Bath

A bathtub shaped like a chair in which the hips and lower body are immersed in herbal hot water, followed by cold water, while soaking feet in water alternating from cold to hot to stimulate the immune system.

Skin Mask (Masque)

A preparation usually applied to the face and neck to stimulate local circulation, tone, cleanse and tighten pores and remove dry skin. Ingredients are varied to accommodate specific needs of one’s skin type and condition.

Sleep Program

It is a unique spa offering with overnight accommodations designed to help people get the healthy sleep, reduce stress levels, and rejuvenate.

Sleep Tourism Spa Services

November 2, 2023

At the end of a 50-minute massage at the Underground Spa & Wellness at the Logan Hotel Philadelphia, a guest fell asleep; upon waking, he asked if he could stay a little longer.

While that might have been impossible at a spa where every room is booked throughout the day, the Underground told him he was welcome to stay.

He slept for hours.

When he left, he was filled with gratitude, telling them he’s never able to sleep and those few hours were like a dream.

He’s not alone.

 

Smiley Poswolsky: Recruitment is Personal: Attracting Top Talent in Challenging Times

September 14, 2023

“There’s one word—one thing I want you to take away today,” Smiley Poswolsky said as the word BELONGING appeared on the digital display behind him. “We know it when we see it. We know it when we give it.” Smiley then shared an alarming statistic: 70 percent of Americans are disengaged with their jobs today. Some, he said, are so disengaged they actively work against their company.

Smooth Operations: 7 Ways To Streamline Spa Operations

July 10, 2025

The list of operational inefficiencies at spas can be long: Staff scheduling and training, use of equipment and space, marketing spend, and resource management (including ecologically and economically important matters such as product waste and energy consumption) all chip away at revenue and guest satisfaction.

Snapshot Survey: Employee Incentives and Recognition

September 26, 2024

The first ISPA Snapshot Survey this summer asked respondents to share details about their employee incentives and recognition programs. Survey responses highlighted efforts to keep employees energized, minimize burnout, incentivize and celebrate employee success and encourage a healthy work-life balance.

 

Social Media and Digital Marketing Strategies That Drive Results

August 7, 2025

In an insightful ISPA town hall at the start of summer, a panel of spa marketing leaders shared proven strategies for boosting digital visibility, building brand loyalty and turning followers into paying customers. Panelists included Chris White, director of sales and marketing at Fairmont Scottsdale Princess; Sara O’Brien, director of marketing at The Broadmoor; and Sandra Miller, director of marketing at Glen Ivy Hot Springs. The session was moderated by then-ISPA Chair Kelleye Martin and generously sponsored by Lunya.

Social Media In The Workplace- September 2023 Snapshot Survey

November 2, 2023

The September 2023 ISPA Snapshot Survey asked respondents to share details about their spa or company’s social media strategies and policies. The survey response highlights who manages the social media accounts, the most popular social media platforms used, areas promoted on social media and advertising on social media.

THE PLATFORMS AND HOW SPAS POST CONTENT

An active social media presence is critical for spa brands. Used nearly universally by spas and affiliated businesses is Instagram, at 99 per[1]cent. Other widely-utilized social media platforms for spa industry brands are Facebook (91 percent) and LinkedIn (54 percent).

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