ISPA Academy Articles

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<<< Back to ISPA Academy

Level Up Your Management Game with Dr. Bryan K. Williams

April 9, 2025

Human Resources, Inspiration

ISPA members are already familiar with Dr. Bryan K. Williams, a sought-after speaker known for his dynamic presentations at past Conferences and Town Halls. A recognized authority on leadership and service excellence, Williams brings his passion for helping others thrive to the spa industry through the Manager Skills Workshop, now available on iLearn for an ISPA member-exclusive price.

Leveling Up With Ryan Leak

June 13, 2024

Inspiration

“There’s levels to this thing,” Ryan Leak told Power Session attendees on the first day of the 2024 ISPA Conference. “You feel in shape until you go the gym. You think you have a nice house until you visit a rich friend. There are levels to leadership—we’ve discovered this through national research studies. You have to equip people with the right tools and right questions to be asking themselves to get to the next level.”

Leveraging Social Media at #ISPA2023

September 5, 2023

Marketing and PR

Connecting with fellow spa professionals on social media in advance of the 2023 ISPA Conference is a great way to get the most out of your Conference experience. Establishing connections with other attendees before the event will enable you to build relationships, network and gain personal insights into the spa industry. Here are a few reasons why connecting with fellow spa professionals on social media is an important part of pre[1]paring for the ISPA Conference.

Light/Color Therapy

Other Name(s):
Phototherapy, Chromotherapy

Definition of Offering:
A type of holistic healing that uses the visible spectrum of light and color to affect mood, physical or mental health.

Liquid Sound

Light and music under and above the water for relaxation and vitalization.

Living the Spa Life: Members Reflect on 2024

April 9, 2025

Research

As 2024 came to a close, ISPA conducted a special Year in Review Snapshot Survey, inviting members to share their personal and professional highlights from the year. The survey uncovered insights into workplace satisfaction, self-care practices, industry engagement and favorite pastimes. Here are some of the standout findings that paint a picture of a vibrant and thriving spa community.

Log In and Level Up: Your New Learning Experience Awaits with iLearn

December 16, 2024

Human Resources, Spa Operations

With ISPA celebrating its 35th anniversary and holding its Conference in a five-star resort in the unprecedented altitude of Colorado Springs, 2025 is shaping up to be a year of new heights—and iLearn, a powerful new tool exclusive to ISPA members, may just top everything.

iLearn is the latest member benefit from ISPA, and it will help revolutionize industry-wide learning, spa culture and employee engagement. A learning management system (LMS) at its core, iLearn will give spa management the ability to summon knowledge from industry leaders, experts and visionaries on a whim.

Lomi-Lomi

A rhythmical, rocking form of healing massage derived from the ancient Polynesians and master healers of Hawaii.

Lucas Irwin: Mindful Meditation

September 14, 2023

Inspiration

With more than 20 years in the health and well[1]ness industry, Lucas Irwin has committed his professional career to helping others live healthier and happier lives. Lucas will open the Power Session with a mindfulness meditation, guiding attendees to begin the session with a moment of total well-being, health and happiness.

Pulse: Spa leaders know the value of comprehensive wellness but we don’t always practice it for ourselves. What is a good first step?

Lucas Irwin: It is incredibly common within health and wellness industries for the providers to neglect their own care, in an effort to better serve their clients and customers. It is easy to overlook the obvious fault in that pattern; a diminished version of ourselves cannot provide optimal service and care. Whereas, the healthiest, happiest version of ourselves can deliver the highest iteration of service, care and connection.

We all have places in our lives that we can improve or adjust for the better. I always recommend that you start with one small thing, something that you can undoubtably stick to that will also make a noticeable difference. A few of the countless examples could be to meditate for two minutes every morning, to read before bed instead of scrolling social media, stop or reduce soda intake, or go for a 15-minute walk three days per week. The important thing here is we aren’t trying to change our entire life overnight; but we are beginning to build a foundation and some momentum that we can slowly and steadily build upon.

Magnetotherapy

Magnetotherapy is the application of a magnetic field of staticmagnets to the body for purported health benefits.

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