ISPA Reopening Toolkit


The following resources have been developed by ISPA in partnership with countless spa leaders across the globe. The energy and expertise shared by these amazing volunteers helped create a Spa Reopening Toolkit. The toolkit equips spas with the guidance and resources needed to safely reopen their spas when their government entities allow them to do so.

Spa Reopening Checklist

Reopening strategy guide and guest communications templates

Shutdown Action Plan Checklist

Guidance for spas in the event of a facility shutdown due to COVID-19

Sanitation & Hygiene Standards

Overview of necessary standards to consider prior to reopening

Sanitation & Hygiene Commitment

A commitment visual to display proudly within your spa or website

About Vaccines (CDC Resources)

Public health recommendations from the U.S. CDC

Sponsored Placement

Email us to advertise your brand’s disinfectant or PPE products here


ISPA would like to recognize the volunteers who have donated countless hours of their personal time to help develop these resources.  Their collective industry expertise provided an incredible insight into the immediate needs of the spa industry, during an unprecedented time.  These individuals, many of which were on furlough, represented all areas of the spa industry.  In addition to the ISPA Board of Directors, the individuals and organizations who have elected to share their participation are listed below. 


Sharilyn Abbajay
Michelle Adams Somerville
Emmanuel Arroyo
Noel Asmar
Emlyn Brown
Jill Carlen
Kristen Daley
Maggy Dunphy
Holly Edgin
Brennan Evans

Patricia Field
Todd Hewitt
Derek Hofmann
Suzanne Holbrook
Sharon Holtz
Patrick Huey
Kristine Huffman
Dawn MacLellan
Kelleye Martin
Jeremy McCarthy
Garrett Mersberger

Jay Muller
Magdaleena Nikolov
Daniel Poulin
Livia Reddington
Kenneth Ryan
Jessica Shea
Yvonne Smith
Daisy Tepper
Kristy Whitford
Paul Wright

Organizations and Groups:

Bradford Products
Certified Clean-Site
Fairmont Hotels and Resorts
Four Seasons Hotels and Resorts

ISPA Board of Directors
ISPA Volunteer Task Forces
Landry’s Inc.
Marriott International
Mayo Clinic
Montage International
Noel Asmar Uniforms

Ready Care
Rosewood Hotels and Resorts
Terranea Resort
The Post Oak Hotel
Trilogy Spa Holdings

ISPA would also like to thank the numerous spa community members who shared their reopening plans and experiences, participated in Virtual Chats and took part in monthly Snapshot Surveys.  In addition, ISPA’s Speaker Task Force and Volunteer Committee members have been amazing sounding boards and graciously shared their expertise in various ways. 

A note from ISPA: These resources do not supersede any laws under which your spa operates. Always follow the health and sanitation regulations established by your local, state or national governments. All ISPA guidelines, templates and resources should be reviewed by your legal counsel prior to use and distribution to ensure they are in compliance with the laws of your respective governing body. The resources are meant to be customizable with applicable components being used as deemed appropriate by each individual spa location. 

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