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Create a Team of “Sell-ebrities”

October 3, 2023

A big “win” for spa directors: Leading a spa team whose members understand how retail sales contribute both to the customer experience and to the spa’s financial success. While product sales may not be the primary responsibility for many employees, everyone who interacts with spa guests should have at least some sales proficiency.

Product sales training is not a one-time task. Spa employees become comfortable helping to promote retail sales once they have developed product knowledge and merchandising acumen. Beyond establishing mere competence, however, they become enthusiastic sellers when offered ongoing learning opportunities. Here are several tips to make every team member a “sell-ebrity” in your spa:

Creating a Culture of Career Advancement

January 4, 2024

The bureau of labor statistics reports that hospitality’s annual turnover rate is a dismal 70 to 80 percent. And, according to a Pew Research Center survey, 33 per[1]cent of those who quit their jobs in 2021 did so because they saw no opportunities for advancement. Rather than accepting the perpetual hiring treadmill that sucks up time and money, some organizations have proactively addressed this concern by intentionally nurturing growth.

This month’s JobWise looks at a few ways to learn from them to create your own culture of advancement.

Creating a Joy-filled Team through Positivity

March 7, 2018

Have you ever been part of a highly motivated, joy-filled team?

If you have, chances are that most days you were excited to come to work because you had fun collaborating and you felt like you mattered.  Your focus and enthusiasm then helped you do some of your best work with your colleagues.

Creative Therapy (Creative Movement)

A form of therapy that uses kinesthetic, rational, musical, and emotional functions to work out the mind and body through expressive movement.

Creative Visualization

Learn about a technique and enjoy a peaceful and relaxing atmosphere where you are taken on a journey to visualize yourself in a new, more positive light.


A therapy using a “wand” of frozen products which produce a vasoconstricting effect on skin tissue and muscle mass thereby creating a “lifting” of the areas to be treated.

Cross Training

A fitness regimen alternating between aerobic, flexibility, and strength exercises (one type of exercise per day) for 30 minutes.


Whole body cryotherapy in a sauna-like environment is the process of exposing the body to extremely low temperatures (-110 to -130C) in a controlled environment for a limited amount of time.


Cryotherapy is a pain treatment that uses a method of localized freezing temperatures to deaden an irritated nerve. Cryotherapy is also used as a method of treating localized areas of some cancers (called cryosurgery), to treat abnormal skin cells by dermatologists.

Crystal Therapy (Crystal Healing)

Healing energy believed to be generated by quartz and other minerals. Crystals are known to have electromagnetic energy, as does the human body.

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