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Electrolysis is treatment that results in permanent hair removal. Electrolysis is a treatment whereby a fine needle (wire filament or probe) is inserted into a hair follicle, and an electric current (galvanic and/or radio frequency) is passed down the needle to destroy the hair follicle so that it can no longer produce new hair.

Electrotherapy / Diathermy (Electro-Impulse)

Treatments using the stimulating properties of a low voltage electric current. Used to reaffirm muscle, eliminate cellulite and help in weight loss treatments.

Energy Healing

An umbrella term for any therapy that manipulates energy circuits in our physical or subtle bodies to regain balance and facilitate our bodies innate healing mechanisms.

Esalen Massage

Developed and refined over the last 20 years by the Esalen Institute in California, this massage combines Swedish and sensory relaxation massage techniques.


Fango is the Italian word for mud. Used in treatments, a highly mineralized mud may be mixed with oil or water and applied over the body as a heat pack to detoxify, stimulate the circulation and relieve muscular and arthritic pain.


Electric muscle stimulators used to tone muscles through low-level electricity conducted through contact pads attached to the body for “passive exercise,” often used for treatment of certain medical conditions.

February 2015 Snapshot Survey – Word-of-Mouth Marketing

December 13, 2016

Topic of focus – Word-of-Mouth Marketing

Spas are creatively finding ways to encourage existing clients to help spread the word about their treatments and products.  Among ISPA spa members, 39 percent have a referral program in place to incentivizes customers to refer new clients.

February 2016 Snapshot Survey – Employee Training

December 13, 2016

Topic of focus – Employee Training

Quality employee training is essential to the success of any business within the spa industry.  Spa members are offering a variety of training opportunities to ensure their clients receive the best experience possible.

February 2017 Snapshot Survey – Wellness

September 6, 2017

Topic of focus – Wellness

Overall, slightly more than half (56 percent) of all resource partner respondents incorporate the term “wellness,” in their marketing messaging. Nearly six out of ten spa member respondents (59 percent) use “wellness” in their marketing messaging with the resort/hotel spa segment using it more often than day spas (60 percent and 50 percent respectively).

February 2018 Snapshot Survey – Technology in the Workplace

November 27, 2018

Topic of focus – Technology in the Workplace

In terms of offering tech-related options in the spa, day spa respondents tended to offer these amenities at a higher rate than resort/hotel spa respondents. The largest difference was among those offering appointment text confirmations/reminders, with 83 percent of day spa respondents offering this feature compared to only 24 percent of resort/hotel spa respondents. Other tech-related areas that day spa participants offer more frequently than resort/hotel spa participants are online appointment bookings, 87 percent to 49 percent respectively, and appointment email confirmations/reminders, at 96 percent and 79 percent respectively.

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