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Mind and Body: How to Promote Mental Well-Being in Your Spa

March 16, 2021
Human Resources, Spa Operations

Many people who enter the spa industry see themselves as healers by nature, whether they are working as a practitioner or creating products that are sold in a spa. That strong desire to help and take care of people is often the common thread between spa managers and vendors. When it comes to employees’ mental well-being, however, spa leaders must balance that impulse with a clear understanding of the limits of their role and the ability to recognize when employees may be best served by outside resources.

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Mindset Reset for Transformational Leadership

March 26, 2021
Inspiration

Never has consistent, collaborative and communicative leadership been more needed. The landscape of even a few months ago has changed, and the guidebooks of last year are out. Stepping into their place is an extraordinary opportunity to create a new leadership model, one built upon a foundation of innovation, empathy, trust and collaboration.

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Minimum Gap Restriction: A smart strategy to reduce unsold gaps in the spa schedule and maximize revenue potential

September 26, 2024
Financial Management, Spa Operations

As a spa director or revenue manager, you know how important it is to fill your spa schedule with as many appointments as possible. But you also know not all appointments are equal. Some leave unsold holes in the schedule that are hard to fill, especially if the gaps are short or irregular. These gaps can reduce your revenue potential and waste your therapists’ time. How can you avoid these gaps and optimize your spa revenue?

 

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Money Matters: The Psychology of Recommending Homecare

March 26, 2021
Retail

Dr. Michela Henke-Cilenti, CPLP, has spent her career helping teams become personally accountable for their psychology when recommending products, homecare or add-ons to clients; to connect more deeply and authentically with the guest every time. This article will share a few of those insights, plus best practices on how you too can lead and coach your teams to seamlessly recommending, every time.

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More Hotels Around the World Report an Average Rate of $1,000-plus

April 10, 2025
Spa Operations

Strong leisure demand from high-end travelers has supported robust pricing increases at high-end hotels. This translates into more hotels that can regularly charge well over $1,000 per room per night and reported an average daily rate, or ADR, of more than $1,000 for the first half of 2024. In the same time period in 2019, around 150 hotels globally reported an ADR of $1,000 or higher. Last year, that number jumped to 460 hotels.

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Moxibustion (Taiji Moxa)

A traditional Chinese medicine technique that involves the burning of mugwort, a small, spongy herb, to facilitate healing on various acupoints on the body.

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Mud Bath

A highly mineralized mud with oils and water used in a bath for guests to stimulate circulation, detoxify, and help reduce the pain of arthritis.

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Myofascial Release

A technique which seeks to free the body from the grip of tight connective tissue to restore normal alignment and function and to reduce pain.

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Nail Art

The practice of painting decorative designs on fingernails.

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Nasya

Utilizing herbal oils, juices and powder, Nasya treatmemt aids, soothes and protects the nasal passages, ears and throat from blockages and disorders.

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