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Better Onboarding Leads to Staff Retention

March 7, 2024

According to the Society for Human Resource Management (SHRM), the average estimated cost to hire an employee in 2023 was $2,700, and this doesn’t include all the additional expenses (and complaints) that come with being understaffed. With hospitality’s estimated turnover rate of 73.8 percent last year, this represents a lot of wasted time and money. Of course, your hiring process can make a dramatic difference in beating the odds, but, after finding the right team member, a good onboarding process is essential as well. LinkedIn reported that companies conducting an official onboarding program kept 58 percent of their employees for at least three years, yet nearly a quarter of companies have no program in place to welcome and train new staff members. This month, we explore best practices for onboarding your team.

Bindi

Bodywork combining exfoliation, herbal treatment, and light massage

Bioenergetic Analysis

Bioenergetic Analysis is an approach to therapy focusing on the mind, body, and the energy flowing between them. It is based on the premise that the mind and body function as one.

Biofeedback

A technique by which one can learn conscious control of biological processes by means of monitoring one’s physical responses.

Body Composition Analysis

In this test, a measuring device is used and a computerized evaluation is made of lean body mass to determine the % of body fat to muscle. Nutrition and fitness programs are formatted accordingly to the results.

Body Scrub (non-product)

Body scrubs remove the upper layer of dead skin, leaving the skin soft. Types include herbal, loofah, clay and salt.

Bonnie Prudden Myotherapy

Developed by fitness expert Bonnie Prudden in 1976, this bodywork method is intended to relax muscle spasms, improve blood circulation and diminish pain.

Breath Therapy

An umbrella term covering a broad range of therapeutic approaches that emphasize the importance of breathing and its potential to affect human health.

Breema Bodywork

Originated in the mountains of Kurdistan. Practitioners of this method view the body as an energy system, although its meridians are not the same as those identified in the healing arts of China.

Bringing Out the Best in Your Staff: Key Tips to Overcome Any Barrier

September 14, 2023

It was such a treat to be back presenting at ISPA. Thank you to all the amazing attendees who gave the gift of their time and attention, and came with open hearts and minds to my session. If you were not able to make it, here are five top takeaways:

1 The question is not how to bring about the best in our staff, but rather, How can we create an environment where our team can bring all of themselves to work? We must focus on what we can do to create a workspace where our team can do their best work, and flourish and thrive.

2 What makes a “best job ever” comes down to one word—and it isn’t money. When people feel what they do has significance and the work they do matters, their sense of job satisfaction increases dramatically.

3 When we can align the tasks needed to run our business with the strengths of our staff—as opposed to their job description—both engagement and enjoyment will flourish. If you are not sure where the true strengths of your team reside, listen with your eyes. When people work inside their strengths:

  • Inflection will rise
  • Speech will become more rapid
  • Posture will improve
  • Eyes will be wide, and eyebrows raised
  • Smiling and laughing will occur naturally
  • Hand gestures will increase
  • Speech will become more fluent
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