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Four Takeaways from Shine On with Dr. Cindy Geyer

March 16, 2021

IN DECEMBER OF 2020, Dr. Cindy Geyer joined the ISPA community to share with us her professional insights regarding holistic wellness in the spa workplace. A veteran clinician with more than 20 years’ experience at Canyon Ranch Lenox, in Lenox, Massachusetts, Dr. Geyer spoke to ISPA Chairman Patrick Huey about building up resilience to stress and supporting your team’s mental well-being along the way.

Galvanic Facial

A specialized pre-treatment gel with a negative charge is applied to clean, dry skin.

Gastein Cure

Radon treatments taken at the spas of the Gastein Valley in Austria. Radon is a radioactive inert gas which is absorbed into the body, stimulates organic functions and promotes glandular secretion without radiation damage.

Getting Organized and Quickly Improving Productivity at Work

March 7, 2024

Pulse: As a Knowledge Builder presenter at the 2024 ISPA Conference, you will address the ISPA membership about organizing our professional lives. Share a little about what that means.

Andrew Mellen: Calling BS on “busy”—sharing strategies and best practices to maximize efficiency and productivity without becoming a robot or soulless automaton. We’ll dive deep into time management and the “8 Deadly Time Thieves”—interruptions, overcommitting, poor planning, multitasking, email, meetings, social media and procrastination.


Giving Voice to Employee Engagement

September 5, 2023

Employees tell us one of the biggest factors in their decision to continue in their role or leave for greener pastures is whether they believe their voice is being heard. Human resources experts take that a step further, saying retention rates are tied to overall employee engagement: If workers feel they are an integral part of their organization, they remain loyal. When they feel marginalized, they start to consider moving on.

Spa leaders are wise to build trust with their staff and to be purposeful about communicating with their team members individually and as a cohesive group. A great way to ensure you’re creating a team-friendly atmosphere is to focus on five tenets of employee engagement.

Global Best Practices to Jumpstart Success

December 15, 2016

Global Best Practices to Jumpstart Success – How to Elevate Your Spa’s Wellness Programs

By Jean-Guy De Gabriac

There’s a reason why sharing best practices is important in our industry. Doing so ensures that we are able to identify the proven-and-tested solutions and ideas that can help us elevate our practice to a higher level and create the best possible standards for the spa industry. Sharing best practices, especially on how we plan, develop and deliver spa wellness programs and activities, will help us build tools, strategies and resources that can jumpstart success for our spa or business.

Gold Facial

A facial treatment incorporating an application of gold leaf.

Grief Counseling

A form of psychotherapy that aims to help people cope with grief and mourning.


Other Name(s):
Scrapping, Spooning, Coining, Gua Sha

Definition of Offering:
Gua sha treatment involves scraping the skin with a massage-style tool to improve circulation.

Guided Imagery

A process which involves listening to music or a person’s voice in a relaxed state for the purpose of allowing imagery, symbols, and deep feelings to arise from the inner self. This visualization may be used to stimulate the body’s immune system.

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