Spa Operations

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Spa: A Comprehensive Introduction | Chapter 6.6 | Body Treatments

March 28, 2017

Body treatments include wraps and scrubs that use natural substances to enhance beauty, improve circulation and skin tone, and introduce trace elements into the body through absorption.

Spa: A Comprehensive Introduction | Chapter 6.7 | Skin Care/Facials

March 28, 2017

A facial is a skin treatment that generally consists of the following steps: cleansing, steaming, exfoliating, extraction, massaging, treating, and moisturizing. 

Spa: A Comprehensive Introduction | Chapter 7 | Financial Organization of Spas

March 28, 2017

This chapter introduces the basic organization and financial realities of operating a spa. It offers knowledge of how a spa is organized financially and how each department functions, either as a revenue or a cost center.

Spa: A Comprehensive Introduction | Chapter 7.1 | Revenue Centers

March 28, 2017

The divisions in a spa are categorized as revenue centers and cost centers. Revenue centers generate income for the spa through the sales of services or products to guests/clients.

Spa: A Comprehensive Introduction | Chapter 7.2 | Cost Centers

March 28, 2017

The divisions in a spa are categorized as revenue centers and cost centers. Revenue centers generate income for the spa through the sales of services or products to guests/clients.

Spa: A Comprehensive Introduction | Chapter 7.3 | Putting It All Together

March 28, 2017

All revenue and costs described in this chapter are recorded on the statement of income, which provides a financial snapshot of the spa. The statement of income shows the total sales by product or service category (massage, skin care, hair, nails, etc.) for a stated period of time, the expenses incurred in generating those sales, and the profit earned or the loss incurred as a result of those activities. The chapter appendix contains sample statements of income for a resort spa and a day spa.

Spa: A Comprehensive Introduction | Chapter 8 | Spa Careers, Vocations and Professions

March 28, 2017

The world of spa is one of the fastest growing service professions. As more and more people embrace the concepts of wellness and healthy lifestyles, the need for spas continues to increase, and with that, the need for well-qualified personnel and a skilled work force at every level is becoming more apparent.

Spa: A Comprehensive Introduction | Chapter 8.1 | The Spa Industry’s Human Resource Challenge

March 28, 2017

The International SPA Association discovered a number of human resource challenges when conducting research on the spa industry. Many regions across the United States and Canada are experiencing a significant shortage of qualified people with a high level of skills. This is particularly true of directors and management staff.

Spa: A Comprehensive Introduction | Chapter 8.10 | There’s a Spa Career for You

July 30, 2020

The spa industry is waiting for soulful, caring individuals who love people and who want to make a difference in the world, one life at a time. Technical skills, business savvy, and an ability to read people are traits that will take people far in the world of spa.

Spa: A Comprehensive Introduction | Chapter 8.2 | Advantages of a Spa Career

March 28, 2017

Spas focus on health and wellness, not only for clients, but for those who work within the spa environment. A professional looking for a career where health and wellness are valued and where there are opportunities to practice healthy living will find a home within the spa industry, where all of these are embraced.

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