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The General Manager’s Perspective: Key Factors that Influence Decisions

March 11, 2025 | 2:00 pm

This expert panel of highly respected general managers will share key insights on how to ensure the spa’s voice is included in strategic decision-making. Attendees will gain an in-depth look at the factors that influence these decisions and learn how to secure a respected place at the table. Discover how spa and wellness are increasingly integrated into holistic planning conversations within resort and hotel properties worldwide.

Panelist: Ann Alba
Panelist: Ed Gannon
Panelist: JoAnn Lenhardt
Moderator: Michael Tompkins

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