Pricing Strategies to Maximize Revenue

Join industry leaders as they share experience and insight on best practices and new strategies that maximize revenue and profit potential. Session panelists include: Sean Anderson – Book4Time Debra Myers – Mandarin Oriental Frank Pitsikalis – Agilysys Kenneth Ryan, Moderator – Marriott

Town Hall | Evolve or Become Irrelevant

Join key leaders within the industry as they share insights on how constant evolution within the spa business is necessary to thrive, and how spas are adapting and changing to stay relevant. Panelists include:

Talent Talk | Recruitment is Personal: Attracting Top Talent in Challenging Times

The 2022 ISPA Spa Industry Study revealed a $6 billion increase in annual revenue and a return to pre-pandemic business levels. How can spa industry owners and leaders recruit top talent and meet renewed demand, given on-going staffing shortages, employee burnout, Quiet Quitting and the increased demand for flexibility in the new world of work? …

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Power Session: Making the Impossible Possible

On day three, Ben Nemtin will challenge ISPA Conference attendees to fill their bucket lists and dare to achieve them, with particular emphasis on helping others along the way. More details coming soon.

Power Session: Connectional Intelligence

On day two of the event, Erica Dhawan will lead Conference attendees through an in-depth discussion on communication techniques catered to the modern worker. 

Bringing Out the Best in Your Staff

Retention, engagement, consistency, energy and connection are just a few of the challenges we think about as we try to build strong, reliable and cohesive teams. However, the catalyst for sustainable and positive change will never be found in the problems, but rather in the space of appreciation, values, strengths, curiosity and positivity. Uncertain times …

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