Sessions

The General Manager’s Perspective: Key Factors that Influence Decisions

This expert panel of highly respected general managers will share key insights on how to ensure the spa’s voice is included in strategic decision-making. Attendees will gain an in-depth look at the factors that influence these decisions and learn how to secure a respected place at the table. Discover how spa and wellness are increasingly […]

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Unlocking the Data: New Research Shaping the Spa Industry

Join us for an exciting, first-look at the latest insights from ISPA’s Consumer Snapshot Study, conducted by PricewaterhouseCoopers. This engaging session will take you on a fascinating journey through the newest trends shaping the spa industry. Discover what motivates today’s spa-goers, what non-spa-goers really think, how technology is impacting consumer decisions, and much more. Attendees

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Spa Menu Bootcamp: Sculpting Success One Service at a Time

Get your spa menu in shape with this intensive workshop on spa menu development and positioning. Learn how to streamline choices, embrace meaningful trends and maximize profitability. Put some muscle behind your menu with strategies to drive demand, increase average ticket sales and elevate the guest experience. Breathe new life into your treatments using storytelling

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Navigating the Legal Landscape: Key Challenges for Spa Leaders

Spa operations come with a unique set of legal complexities- whether it’s managing third-part contractors, adhering to health and safety regulations, or addressing privacy concerns and much more! Don’t miss this essential session where we’ll discuss the legal best practices every sap leader needs to implement to reduce risk and protect their business. Speaker: Kenneth

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The Zone of Excellence: Empowering High Performers

High performers face immense pressure to perform at optimal levels in their professional and personal lives, which can negatively impact energy, creativity, engagement, motivation, productivity and overall well-being. This session will offer a heart-centered approach to empowering high achievers to unlock their potential. Learning objectives: Speaker: Jeff Salzenstein, Leadership Speaker and Performance Coach | Click

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