Day 1

This expert panel of highly respected general managers will share key insights on how to ensure the spa’s voice is included in strategic decision-making. Attendees will gain an in-depth look at the factors that influence these decisions and learn how to secure a respected place at the table. Discover how spa and wellness are increasingly […]

Struggling with your spa’s online presence? Understand how to maximize different exposure points to different customer segments, including both free and paid marketing opportunities. Speaker: Stephanie Smith, CEO, Cogwheel Marketing | Click here to read Stephanie’s bio.

Budgeting and forecasting are the cornerstones of running a successful spa and it can be challenging!  A panel of seasoned industry experts will share the essential steps for building a strong budget for your spa operations.  Important factors such as hiring the right people, selecting the right tools, identifying the most critical key performance indicators (KPIs)

People from all industries and walks of life feel tired, disillusioned, stuck, overwhelmed and burnt out. They want a better way to succeed and stay at peak performance without the constant hustle and grind that ultimately leads them to burn out. This session will leave attendees feeling excited, re-engaged, motivated and fired-up again, not only

In today’s competitive job market, attracting and retaining top talent is more challenging, and more crucial, than ever.  Join us for an exhilarating session designed to transform your spa workplace into a dynamic environment where talent not only thrives but is eager to stay. Ignite the spark that will make your organization a magnet for excellence!

Amy Purdy is a trailblazer and advocate for individuals with physical disabilities. She co-founded Adaptive Action Sports (AAS), an organization that has made significant strides in including action sports like snowboarding in the Paralympic Games. Purdy has won medals at the USASA National Snowboarding Championship and is the most decorated Paralympic snowboarder in U.S. history.

This session focuses on the powerful relationship between expectations and performance. Special emphasis will be on practical ways for leaders to infuse a culture of engagement, learning and ownership. Learning Objectives: Speaker: Dr. Bryan K. Williams, Owner, B. Williams Enterprise, LLC | Click here to read Dr. Bryan K. Williams’ bio.