ISPA Research Library

Industry Study

The highly regarded PricewaterhouseCoopers research unit was commissioned to conduct the first ISPA U.S. Spa Industry Study in 1999. Since then, they have served as valued research advisors and ensure ISPA keeps its finger on the pulse of the industry. These studies monitor key performance metrics and identify emerging trends.

Consumer Research

These studies provide valuable insights into the attitudes and opinions of spa-goers and non-spa-goers.

Snapshot Surveys

ISPA’s Snapshot Surveys help members stay attuned to what’s trending in the spa industry year-round. These members-only surveys are distributed via email and respondents receive the full results report within two weeks. Explore past Snapshot Survey reports by topic below.

Quarterly Performance

Customers

Employees

Marketing

Miscellaneous

Retail

COVID-19

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