ISPA Research Library

Industry Study

The highly regarded PricewaterhouseCoopers research unit was commissioned to conduct the first ISPA U.S. Spa Industry Study in 1999. Since that time, they have served as valued research advisors and they ensure ISPA keeps its finger on the pulse of the industry. These studies monitor key performance metrics and identify emerging trends within the industry.

Consumer Research

These studies provide valuable insights into the attitudes and opinions of consumers.

Snapshot Surveys

ISPA’s Snapshot Surveys help members constantly stay attuned to what’s trending in the spa industry. These members-only surveys are distributed via email the third Friday of each month and respondents receive the full results report within two weeks. Explore past Snapshot Survey reports by topic below.

Quarterly Performance

Customers

Employees

Marketing

Miscellaneous

Retail

COVID-19

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