This session will explore how workforce expectations are evolving in the spa industry and what today’s leaders can do to build cultures that attract and retain top talent. Participants will identify five leadership behaviors that create a magnetic culture, discover how meaningful feedback and recognition can drive engagement while reducing turnover, and leave with three […]
The Spa Everyone Wants to Work For Read More »
This panel will explore how thoughtfully curated retail can elevate the spa experience while driving meaningful revenue. Industry leaders will share practical insights on integrating retail seamlessly into the guest journey, editing assortments with intention, empowering teams to recommend products authentically, and balancing local storytelling with operational realities. Attendees will leave with actionable strategies, clear
Curated Calm: The New Era of Spa Retail Read More »
Jon Acuff is the New York Times bestselling author of ten books, including his most recent, All it Takes is a Goal. Published in dozens of languages, his work is both critically acclaimed and adored by readers. When he’s not writing, Acuff can be found on a stage, as one of INC’s Top 100 Leadership
Power Session: Day Three Read More »
