ISPA Talent Toolkit

YOUR STAFF IS OUR PRIORITY

The following resources have been thoughtfully developed by ISPA in collaboration with a diverse group of spa leaders and industry experts from around the world. Drawing on their collective experience and insights, this comprehensive Talent Toolkit is designed to support spa businesses in one of their most critical areas: talent management. 

This Toolkit provides a wide range of practical tools and strategies to help spas attract, hire and retain top-tier talent. It includes step-by-step guidance on crafting effective internal and external communications, proven methods for recruiting and interviewing candidates and customizable templates for job postings and offer letters. Additionally, it features detailed job descriptions tailored to various roles within the spa environment, helping employers clearly define expectations and responsibilities. 

Beyond hiring, the Toolkit also offers resources to support onboarding, employee engagement and long-term professional development. Whether you’re a small day spa or a large resort operation, this Toolkit is a valuable asset for building a strong, motivated and high-performing team. 

Communication & PR

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How to write press releases, media pitches and recruitment pitches

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Related Videos & Articles

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A list of helpful Town Halls, interviews and articles

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Training

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Create checklists and weekly training modules for your employees

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Job Descriptions

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In-depth job description resources for spa and HR leaders

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Job Fairs

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Tools to help you make the most of every interaction at every job fair

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Recruitment & Interviewing

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Guidelines on best practices for interviewing and retention

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Retention & Rebuilding

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Tips on how to foster a culture that reflects your company’s values

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Sponsored Placement

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Email us to advertise your brand’s talent management solutions here

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A note from ISPA: These documents provide suggested guidance for spas and does not supersede the laws governing your spa’s operation.

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