Inspiration

The Grammy-nominated artist came in to fame when his song “Superman” became a global hit. “I think the reason why the song resonated with so many people is because it talks about how we can’t be everything to everyone. In the song, Superman doesn’t want to be Superman. He wants to be human, to be able to bleed, not be a superhero.”

Not only did her talk go viral, an incident she calls “happy accident,” but being thrown into the spotlight has also made her realize that the only way to live is to live bravely. 

Mattison is a world-renowned expert on workforce trends and the generational change we’re currently experiencing in the workforce; his work tracks how shifting demographics will necessitate a new style of leadership. In his book, The War at Work, Mattison details how reimagining leadership and talent management for the 2020s is the key to building stronger, more effective teams.

Here's an interesting question to ask yourself about the way people view you in the workplace: Are people happier to see you come, or are they happier to see you go?

Trust is the glue to successful relationships. It's important to recognize whether you are building or breaking trust with the people you work with, serve and lead. Then ask, how can I demonstrate trust and confidence in others?

Do you tend to focus on people's strengths or on their weaknesses? A leader's job is to recognize potential and help them reach it. Are you doing that?

SPA INDUSTRY LEADERS are often quick to point out all the ways in which their colleagues have supported their growth and played key roles in the success of their careers. Many can even cite a particular individual whose impact is greater than the rest. In some cases, these formative relationships happen by chance, but spa leaders seeking to foster growth in their teams, retain top employees and achieve their spas’ performance goals cannot simply place their trust in serendipity. Formal mentoring programs, though, can take luck out of the equation and help spas reach new heights.

According to Forbes, mentoring programs have entered the mainstream, at least in the corporate world, with roughly 70 percent of Fortune 500 companies having implemented one as of 2019. Their popularity is not surprising, given the positive outcomes associated with effectively run programs. As Forbes notes, mentoring programs can improve job satisfaction and employee retention in addition to aiding mentees’ personal and professional development, all of which is likely music to the ears of spa leaders whose talent strategies and workforces may have been upended by the COVID-19 pandemic.

Meditation and Mindfulness are more popular than ever. But what’s driving the change, and what can your spa do to make the most of it?

Earlier this year, an interesting press release found its way onto my desk, courtesy of toy manufacturer Mattel. It announced the launch of the Barbie Wellness Collection, featuring Barbies that teach “three key themes: meditation, physical well-being, and self-care.”

Never has consistent, collaborative and communicative leadership been more needed. The landscape of even a few months ago has changed, and the guidebooks of last year are out. Stepping into their place is an extraordinary opportunity to create a new leadership model, one built upon a foundation of innovation, empathy, trust and collaboration.

Connection is the currency of your future. Unwavering leadership has never been more important, and yet the skills we need to excel today are vastly different from the ones needed to excel yesterday. To be an exceptional leader in 2020, it is important to think of the collective versus the individual, as well as to coach to the person—not the job description.

There is an alarming gap in the work place. The majority of employees don't feel apprecaited at their job, while the majority of bosses feel they show appreciation to their employees. Why is that? How can it be fixed?

Do you come to work every day with love in your heart? Not the romantic kind, but rather the kind of love that shows you have intense passion for what you are doing.

As spa directors continually search for ways to create authentic experiences for their guests while also increasing revenue, many have decided the best way to do that is by tapping into local resources. Businesses need revenue-boosting partnerships to succeed, and spa directors have decided that looking at local resources does that and also distinguishes them from their competitors.

In many Native American communities, for example, medicine bags represent more than a place to store medicine. It’s something much deeper. It’s a connection between a person and the world. It’s about maintaining harmony with the physical and spiritual realm.

Does your company have core values? It's a leader's responsbility to establish those, as well as recognize that each employee comes to work with their own set of values, too.

Do you catch yourself saying, it would just be easier if I did it myself? While that may be a short-term fix, it isn't the best long-term solution. By delegating tasks, leaders empower their employees and foster growth.