Dr. Bryan K. Williams
Dr. Bryan K. Williams is an international speaker and author, who focuses on service excellence and leadership effectiveness. He has facilitated workshops and delivered keynotes worldwide for various companies in diverse industries. Bryan was the Global Corporate Director of Training and Organizational Effectiveness for the Ritz-Carlton Hotel Company. He holds degrees in Business Administration, Hotel/Restaurant Management and Adult Education, including a Doctor of Management in Organizational Leadership. Bryan is the founder of the BW Leadership Academy, the STRONG Leader Institute, the Manager Skills Workshop and has authored six books. He was also a member of the Board of Examiners for the Baldrige Performance Excellence Program. Bryan, his wife and two children live in the Washington DC Metro Area. Most of all, Bryan is very passionate about helping companies reach high levels of service and organizational excellence.