Smart30: Three Things Clients of EVERY Generation Want to Know

April 23, 2024 | 4:00 pm

Did you know that there may be things your employees do that unintentionally get on the nerves of different generations? Every generation has different social needs, different versions of what “a quality experience” looks like, and expectations of what their spa time will be like. The more you know about generational differences, the more you can customize the experience directly to the client and boost your chances of them booking their next session with you.

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