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Talent Talk | Recruitment is Personal: Attracting Top Talent in Challenging Times

May 8, 2023 | 3:00 pm

The 2022 ISPA Spa Industry Study revealed a $6 billion increase in annual revenue and a return to pre-pandemic business levels. How can spa industry owners and leaders recruit top talent and meet renewed demand, given on-going staffing shortages, employee burnout, Quiet Quitting and the increased demand for flexibility in the new world of work? Make recruitment more personal and more human.

In this inspiring and practical presentation, workplace belonging expert Smiley Poswolsky will make the case that the future of recruitment is human connection and belonging. Smiley will share how we can attract top talent and create better team morale by making the recruitment process more timely, fast, digital, and personalized, with a focus on building meaningful relationships with our talent pool and among our teams. Smiley will share actionable tips for fostering team engagement and psychological safety in the recruitment and hiring process, and how to re-imagine a positive, inclusive, people-first culture in our spas amidst uncertainty and growing disconnection in our communities. 

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