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Why A Remarkable Customer Experience Is Your Best Sales & Marketing Strategy

May 9, 2023 | 2:00 pm

Let’s face it: Competition is tougher than ever these days. Competing on price is a loser’s game — just ask the two gas station owners with stations across the street from each other. And competing on product or service is getting harder and harder as there are a LOT of spas selling similar services. So what’s left? How can we stand out in a crowded marketplace that is constantly evolving?

In this fun and engaging keynote, customer experience speaker and former Fortune 500 executive Dan Gingiss will teach the audience how customer experience can be your company’s ultimate differentiator, creating a competitive advantage that cannot be copied. 

When you create a remarkable experience for your customers, they become your best marketers and salespeople. And word-of-mouth marketing is the most valuable tool in your sales toolkit. The result is more customers, who spend more, are loyal longer and recommend your spa to others. 

And Dan Gingiss doesn’t just talk about experience, he creates one for the audience, too! Are you ready for the experience of a lifetime? 

TAKEAWAYS:

  • Learn the types of experiences people share most often and why.
  • Apply an easy, 5-step framework for creating remarkable, shareable experiences.
  • Leverage examples from many other companies across industries that have been successful with these simple, practical, and inexpensive ideas. 
Dan Gingiss
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