ISPA offers complimentary access to on-demand learning for members to view at their convenience. That’s education and expert insights – whenever you want, as often as you need. Offerings include a multitude of topics that will keep you relevant in your business. Click the button below to access on-demand recordings from ISPA's 2020 Reopening Town Hall Series.

2020 ISPA Reopening Town Hall Series

  • Increase Your Spa Performance & Revenue with Book4Time

    Enhancing Guest Experience Webinar - Presented by Book4Time

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    “We did demonstrations with a couple of different software systems and we felt Book4Time was the easiest to use and it had a lot of great reporting options, which was something lacking in our previous system.” - Michelle Frye, Director of Spa & Salon, Hilton’s Del Coronado

    Increase Your Spa Performance & Revenue with Book4Time

    Book4Time is the leading cloud-based software for the hospitality and wellness industry offering online/mobile booking, guest intake, scheduling, reports and CRM. Book4Time also integrates with 50+ systems, the widest breadth in the industry.

    Emily Moxley | Marketing Manager, Book4Time | media@book4time.com

  • June Town Hall: What's Next in the Spa Industry?

    Human Resources Webinar - Presented by Brennan Evans, Patrick Huey, Megan Jasper, Marcus Keene and Kelleye Martin

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    ISPA Chairman Patrick Huey (Montage International) sits down with Brennan Evans (Trilogy Spa Holdings), Megan Jasper (Gadabout SalonSpas), Marcus Keene (Wynn & Encore Las Vegas) and Kelleye Martin (ISPA Treasurer, The Edgewater Spa) to discuss what's next in the spa industry. This session is graciously sponsored by ResortSuite and Spafinder.

    June Town Hall: What's Next in the Spa Industry?

    ISPA's June Town Hall features a panel of spa leaders who share insights on what's next in the spa industry. Topics covered include changes to mask policies, pandemic efforts that are being scaled back, spa demand and talent recruitment efforts. Live session attendees were able to submit questions to the panelists during the live session.

  • State of the Spa Industry - A First Look at the 2021 ISPA U.S. Spa Industry Study Findings

    Industry Data Webinar - Presented by Russell Donaldson and Colin McIlheney

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    This session gives a first look at valuable data points from the 2021 ISPA U.S. Spa Industry Study, conducted with renowned research organization and ISPA research partner, PricewaterhouseCoopers. Join PwC's Russell Donaldson and Colin McIlheney for this discussion.

    State of the Spa Industry - A First Look at the 2021 ISPA U.S. Spa Industry Study Findings

    In this session, representatives from ISPA research partners PricewaterhouseCoopers (PwC) guide viewers through initial results from the 2021 ISPA U.S. Spa Industry Study, including the first look at the “Big Five” statistics—spa revenues, spa visits, total spa locations, revenue per visit and total spa industry employees. The session presents analysis of the impact of the pandemic on those figures compared to 2020 and offer data-driven insights into the industry’s recovery and path forward.

  • Workplace Vaccination Strategies: Valuable Tips & Pitfalls to Avoid

    Human Resources Webinar - Presented by Patrick Huey, Brooke Iley and Andrea Zemel

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    In this insightful discussion, ISPA Chairman Patrick Huey is joined by Brooke Iley (Chair, Labor & Employment Practice Group at Blank Rome, LLP) and Andrea Zemel (People & Culture at Trilogy Spa Holdings, LLC). 

    Workplace Vaccination Strategies: Valuable Tips & Pitfalls to Avoid

    As businesses explore vaccination strategies, this session focuses on legal and human resource insights relating to what should be considered and avoided when developing a workplace COVID-19 vaccination strategy or policy. The pre-session highlights employee incentives and encouragement, tracking employee vaccination status, compensable time off relating to vaccination, handling guest requests for vaccinated therapists and mask requirements after vaccination.