As an ISPA member, you have access to these free tools and resources to help you build your business. Use this page to quickly access any of the items you see below. If you have any questions about these resources or how to use them, contact us at firstname.lastname@example.org.
Spa Operations Manual
This customizable manual is vital to spas of every size. The comprehensive materials cover areas such as job descriptions, service standards, telephone etiquette and handling guest complaints. Whether you’re just starting out or just need a little guidance the Spa Operations Manual is your one-stop-shop for spa operations.
Uniform System of Financial Reporting
This definitive resource for accounting principles specifically for spas provides a recommended standardized financial reporting system that will allow spa professionals to measure, compare and report on the financial health of their business. Though uniform, the flexibility of the system allows both large and small spa operations to use the same reporting system. Download your complimentary copy today.