ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.

Spa Operations Manager

Expiration Date: April 30, 2021

Job Category

Spa Management

Company Name

Four Seasons Westlake

Company Type

Resort/Hotel Spa


Westlake Village, California 91362 United States
1 (818) 575-3000



Company Description

Join a diverse and talented team in Westlake Village We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About Four Seasons Hotel Westlake Village Set in the heart of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined Californian Resort offers a family-friendly atmosphere and one of the Los Angeles area’s most comprehensive spa and wellness programs.

Job Description

The role of Spa Assistant Manager The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic. Essential Functions 1. Manage and oversee all Spa/Salon areas (Front Desk, Fitness Facilities, Locker Room, Relaxation Lounge, Treatment Rooms, Retail shop, Games and salon. (10%) 2. Interview and select job applicants as well as effectively supervise, discipline and give performance evaluations for spa employees. Foster positive employee morale. (10%) 3. Responsible for the administration of goods, requisitions, inventories, storage and cost effective usage of all department related products, according to standards and budget to ensure for smooth operation. (10%) 4. Oversee the operation of equipment and cleanliness in all spa areas and coordinate special requirements with Housekeeping, Laundry, and Engineering. (10%) 5. Effectively integrate the Spa with the Hotel operations wherever possible and in accordance to the direction of Spa trends. (10%) 6. Participate in regular staff meetings to keep employees informed of hotel policies and changes, as well as ways to increase sales and service. (10%) 7. Create retail purchase orders in accordance to pars and budget. Organize and facilitate quarterly retail inventory. (10%) 8. Coordinate group bookings and conduct on-site tours of the Spa with key meeting planners. (10%) 9. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact. (10%) 10. Work harmoniously and professionally with co-workers and supervisors. (10%) Our Benefits: •Discovery nights at Four Seasons Worldwide •Holiday and Sick pay •Complimentary employee meals prepared by the Four Seasons Culinary Team •Complimentary dry cleaning of employee uniforms •Free parking •Medical, dental, and vision insurance for Full Time positions •401k participation with a company matching program

Job Requirements

Job Status

ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.