ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.

Spa Manager - Ojo Caliente

Expiration Date: February 06, 2022

Job Category

Spa Management

Company Name

Ojo Caliente Mineral Springs Resort & Spa

Company Type

Mineral Springs Spa


50 Los Banos Dr
Ojo Caliente, New Mexico 87549 United States

Contact Name

Heather Nichols



Company Description

At Ojo Spa Resorts, it’s our mission to provide genuinely gracious hospitality while stewarding and sharing sacred springs—and our valued teammates are crucial to creating a memorable experience for our guests. When you join Ojo, you get to flex your personality and skills while contributing to an amazing team in a beautiful setting. At Ojo, there’s never a dull moment.

Job Description

Ojo Caliente Mineral Springs Resort & Spa is now hiring for a Spa Manager who will oversee all activities of our world-class Spa located in Northern New Mexico. Responsibilities Include: Ensuring outstanding guest experiences; spa department operations; vendor management; purchasing; inventory management; active management of the spa schedule and supporting computer systems/POS Responsible for compliance and risk management Responsible for spa facilities oversight; budgeting; staffing, performance management, employee relations and teambuilding. Collaborates with our Ojo Spa Resorts LMT Liaison and Trainer who contracts with our independent contractor Licensed Massage Therapists (LMTs). Communicates frequently and comprehensively with resort department managers and Ojo Spa Resorts’ leaders. The incumbent is responsible for modeling Ojo Spa Resorts “Core Values”: Accountability, Authenticity, Diversity, Excellence, Gratitude, Happiness, Integrity, Mindfulness, Respect and Teamwork. If you have a “can do” attitude and strive to create the ultimate guest experiences, we want to talk with you!

Job Requirements

Requirements Minimum of five years of spa management experience, preferably at a large resort spa. Fully knowledgeable of spa operations (front and back of the house). Computer and technology proficient. Masterful in managing the spa schedule and supporting computer systems/POS. Proven leadership qualities. Ability to work cohesively and collaboratively with all Spa staff; LMTs; and resort department managers. Strong communication competencies; both written and verbal. Strong organization and problem-solving skills; demonstrated success at working multiple priorities and exercising good judgment with guest and employee situations. Reliable and punctual. Being present in the workplace on a daily basis is key to success. Ability to work under pressure with a high level of patience and calm demeanor. Ability to work evenings, weekends, weekdays, and holidays required. Ability to sit, stand (for eight hours or more a day), reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. Bachelor's Degree preferred. First Aid / CPR certification preferred, or willing to become certified. Onsite employee housing options available. Due to the natural environment at Ojo Spa Resorts, all staff must be comfortable outdoors performing physical activities, and be able to navigate uneven ground, diverse terrain, multiple stairs, and be prepared to work in unpredictable weather conditions.

Job Status



Starting at $55,000
ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.