Job CategorySpa Management
Company NameTeton Mountain Lodge/Hotel Terra Jackson
Company TypeResort/Hotel Spa
Address3385 Cody Lane
Teton Village, Wyoming 83025 United States
Contact NameBeny Koe
Hotel Terra & Teton Mountain Lodge are managed by Noble House Hotels & Resorts a cutting-edge company with hometown values. Both hotels are nestled at the base of Jackson Hole Mountain Resort in Teton Village, Wyoming, mere miles from Grand Teton National Park and only an hour from Yellowstone National Park. As a company, we are committed to fostering a creative, energetic, and entrepreneurial work environment where our employees come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Competitive Medical Benefits Package Competitive Wages and Flexible Schedule Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates
As Spa Manager, you are responsible for effectively managing the Spa team to accomplish the daily tasks, working as a liaison between all departments, and understanding the operating goals of the hotel. You must assist with department opening and closing responsibilities; supervise the performance, attendance, appearance, and conduct of the Spa staff; and create and ensure the completion of daily checklists and reports. You must ensure the Spa team maximizes the guest experience by achieving all service standards, maintaining consistent quality of service, exceeding expectations, and efficiently completing departmental objectives. You must also communicate with the guests in a professional, courteous, and helpful manner.
1. Certification from a licensed massage school with minimum of 500 hours of training. 2. Current National Certification or equivalent. 3. State of Wyoming License (if necessary). 4. State of Wyoming Esthetic License (preferred) 5. Previous experience in the resort or hotel spa, sales, and hospitality industry preferred. 6. All associates must maintain a neat, clean and well-groomed appearance in accordance with the Hotel Terra & Teton Mountain Lodge standards. 7. Staff must wear proper uniform issued to all spa therapist staff. 8. The ability to work with guests and staff of the Hotel in a professional and guest service driven manner. 9. Ability to communicate effectively with the public and other associates. 10. Follow all safety policies and procedures.