Job CategorySpa Management
Company NameHard Rock Hotel and Casino -Rock Spa
Company TypeResort/Hotel Spa
Address1000 Boardwalk, Hard Rock hotel and Casino
Atlantic City, New Jersey 08401 United States
Contact NameGinger McLean
Hard Rock Hotel & Casino Atlantic City is Atlantic City’s go-to entertainment destination, boasting 2,200 slots, 120 table games, more than 20 first-class restaurants and lounges, and world-class entertainment, including Hard Rock Live at Etess Arena, the beachside Sound Waves and Howie Mandel’s Comedy Club. The hotel also features the iconic Hard Rock Cafe, overlooking the Atlantic City Boardwalk, showcasing a brand new elevated menu and state-of-the-art stage, allowing for an amplified level of service and entertainment. Along with an endless array of upscale amenities, including world-class shopping and the brand’s signature full-service Rock Spa and Salon, featuring 31 treatment rooms, the new, music-inspired property offers lavish guest rooms and suites, with stunning views of the city and Atlantic Ocean. From family vacations and business trips to weddings, Hard Rock Hotel & Casino Atlantic City offers an unparalleled experience
Under the direction of the Spa Manager, incumbent assists in supervising team members, products and environment to ensure a positive Spa experience resulting in repeat/increased visits and increased purchase of products and services. Spa Shift Managers are responsible for opening and closing procedures, monitoring the booking system for potential issues and opportunities, inventory controls, and facility operational excellence. Spa Shift Managers are the first responders for guest and employee questions and/or challenges. Responsible for supporting the guest experience from check-in to departure by adhering to Hard Rock and Forbes guest service standards.
Must have NJ State Cosmetology License. Prefer 2 years supervisory or management experience. Forbes five star experience a plus.