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Spa Group Coordinator

Expiration Date: February 07, 2022

Job Category

Coordinator / Front Desk

Company Name

Hard Rock Hotel and Casino -Rock Spa

Company Type

Resort/Hotel Spa

Address

1000 Boardwalk, Hard Rock hotel and Casino
Atlantic City, New Jersey 08401 United States
6094496491

Contact Name

Ginger McLean

Email

ginger.mclean@hrhcac.com

Website

https://www.hardrockhotels.com/atlantic-city

Company Description

Hard Rock Hotel & Casino Atlantic City is Atlantic City’s go-to entertainment destination. Featuring more than 20 first-class restaurants and lounges, and world-class entertainment, including Hard Rock Live at Etess Arena, the beachside Sound Waves and Howie Mandel’s Comedy Club. The hotel also features the iconic Hard Rock Cafe, overlooking the Atlantic City Boardwalk, showcasing a brand new elevated menu and state-of-the-art stage, allowing for an amplified level of service and entertainment. Along with an endless array of upscale amenities, including world-class shopping and the brand’s signature full-service Rock Spa and Salon, featuring 31 treatment rooms, the new, music-inspired property offers lavish guest rooms and suites, with stunning views of the city and Atlantic Ocean. From family vacations and business trips to weddings, Hard Rock Hotel & Casino Atlantic City offers an unparalleled experience.

Job Description

The Spa Group Coordinator is responsible for groups, VIP, PD and Butler guest scheduling at the spa and supports spa daily operations. Includes handling reservations for the spa suite, spa groups of 4 or more guests as well as VIP bookings, the greeting of guests, answering phone calls, assisting guests with questions regarding spa services and products, booking appointments, checking the guest into the computer system and charging for services performed. The position will work closely with group sales in supporting group requests for spa services, as well as attend pre-conference meetings. This position will be crossed trained on the spa front desk role.

Job Requirements

Minimum of 1 years experience sales or related field Spa scheduling experience a plus Computer skills with spa booking systems a plus Forbes guest service training a plus

Job Status

Full-time

Salary

Competitive, based on experience
ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.