Spa Director
Job Category
Spa DirectorCompany Name
Four Seasons Resort & Residences VailCompany Type
Resort/Hotel SpaAddress
One Vail RoadVail, Colorado 81657 United States
9704778630
Contact Name
Zach ThomasWebsite
https://www.fourseasons.com/vail/Company Description
Four Seasons Hotels & Resorts, Employer of Choice:
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.
Four Seasons Resort and Residences Vail:
At the foot of Vail Mountain, you'll find Four Seasons Resort and Residences Vail, a contemporary landmark luxury hotel graced with European flair. Outside, peaked roofs draw their inspiration from the Gore mountain range, while inside, a light-filled ambience beckons. Nearby, alpine trails await.
Located in the heart of Vail Village, the Resort offers 121 spacious, well-appointed guest rooms and suites; an award winning full-service spa; a renowned mountain steakhouse, Flame; and a lively food and cocktail hotspot, The Remedy.
Four Seasons Resort and Residences Vail has received many of the industry’s most sought-after accolades.
Career Opportunity:
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential. Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.
Job Description
Spa Director - Full-Time / Regular:
This position will oversee all functions of the spa including the gym, fitness studio, changing room, retail, guest activities space. The Spa Director will be responsible for interviewing, hiring, training, development, scheduling and documentation for all staff. They will resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. They will provide cutting edge advice and makes strategic and operational decisions for the department with regards to treatments and philosophies. This role has direct contact with employees and guest and as such good communication skills are a necessity. This position will coordinate with all departments to ensure guest expectations are met. The Spa Director will also be responsible for making decisions on retail and ensuring that all retail items and other products are ordered and stocked.
Spa Director skills and qualifications needed: College degree and 2+ years management experience in Spa, preferably in a luxury setting. Bilingual in Spanish preferred.
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States.
Comprehensive Benefits:
Competitive Salary of $75-85k
Department Head position that is bonus eligible
Assistance with Relocation and Temporary Housing
Winter Season Bonus
Merchant Pass and Eco Bus Passes Available.
401k participation with company matching program.
Competitive Benefits: Medical, Dental and Life Insurance
Complimentary and Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Free shift meal prepared by the culinary team
Complimentary dry cleaning
Be yourself and become a member of a work family that cares about you and invests in your development.
Master your craft here and abroad! Seasonal “Task Force” opportunities are available.
Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.
Job Requirements
Spa Director skills and qualifications needed: College degree and 2+ years management experience in Spa, preferably in a luxury setting. Bilingual in Spanish preferred.
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States.