ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.

Spa Director

Expiration Date: August 31, 2022

Job Category

Spa Director

Company Name

Four Seasons Resort & Residences Vail

Company Type

Resort/Hotel Spa

Address

One Vail Road
Vail, Colorado 81657 United States
9704778630

Contact Name

Zach Thomas

Email

zach.thomas@fourseasons.com

Website

https://www.fourseasons.com/vail/

Company Description

Four Seasons Hotels & Resorts, Employer of Choice: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts About Four Seasons Hotels and Resorts: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world. Four Seasons Resort and Residences Vail: At the foot of Vail Mountain, you'll find Four Seasons Resort and Residences Vail, a contemporary landmark luxury hotel graced with European flair. Outside, peaked roofs draw their inspiration from the Gore mountain range, while inside, a light-filled ambience beckons. Nearby, alpine trails await. Located in the heart of Vail Village, the Resort offers 121 spacious, well-appointed guest rooms and suites; an award winning full-service spa; a renowned mountain steakhouse, Flame; and a lively food and cocktail hotspot, The Remedy. Four Seasons Resort and Residences Vail has received many of the industry’s most sought-after accolades. Career Opportunity: The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential. Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.

Job Description

Spa Director - Full-Time / Regular: This position will oversee all functions of the spa including the gym, fitness studio, changing room, retail, guest activities space. The Spa Director will be responsible for interviewing, hiring, training, development, scheduling and documentation for all staff. They will resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. They will provide cutting edge advice and makes strategic and operational decisions for the department with regards to treatments and philosophies. This role has direct contact with employees and guest and as such good communication skills are a necessity. This position will coordinate with all departments to ensure guest expectations are met. The Spa Director will also be responsible for making decisions on retail and ensuring that all retail items and other products are ordered and stocked. Spa Director skills and qualifications needed: College degree and 2+ years management experience in Spa, preferably in a luxury setting. Bilingual in Spanish preferred. A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States. Comprehensive Benefits: Competitive Salary of $75-85k Department Head position that is bonus eligible Assistance with Relocation and Temporary Housing Winter Season Bonus Merchant Pass and Eco Bus Passes Available. 401k participation with company matching program. Competitive Benefits: Medical, Dental and Life Insurance Complimentary and Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide. Free shift meal prepared by the culinary team Complimentary dry cleaning Be yourself and become a member of a work family that cares about you and invests in your development. Master your craft here and abroad! Seasonal “Task Force” opportunities are available. Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

Job Requirements

Spa Director skills and qualifications needed: College degree and 2+ years management experience in Spa, preferably in a luxury setting. Bilingual in Spanish preferred. A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States.

Job Status

Full-time

Salary

$75-$85k
ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.