Job CategoryCoordinator / Front Desk
Company NameThunder Valley Casino Resort
Company TypeResort/Hotel Spa
Address1200 Athens Avenue
Lincoln, California 95648 United States
Contact NameJesse Singh
The Spa Concierge is responsible for the reception area at Spa at Thunder Valley. Includes greeting all Guests, answering phone calls, assisting Guests with questions regarding Spa services and products, booking all appointments, checking the Guest into the computer system and charging for services performed. Additionally assists with transitional cleaning of locker rooms and relaxation areas as needed. All responsibilities must be performed in accordance with all Company standards, policies, and procedures.
•Previous Spa Front Desk experience preferred. •Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. •Ability to be efficient and productive in a fast-paced environment. •Must have enthusiasm and possess excellent customer service skills. •Enjoy working with people and possess a friendly and outgoing personality. •Excellent communication and listening skills. •Must be a team player. •Must be at least 18 years of age. •Must be able to obtain UAIC Tribal Gaming License. • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. •Must be able to stand for the duration of shift. •Manual dexterity to operate job related equipment.