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Spa Assistant Director | Mokara Hotel and Spa

Expiration Date: November 30, 2019

Job Category

Spa Management

Company Name

Mokara Hotel and Spa

Company Type

Resort/Hotel Spa

Address

212 W Crockett St
San Antonio, Texas 78205 United States
210-396-5838

Contact Name

Zach Thomas

Email

zach.thomas@omnihotels.com

Website

https://externalmanager-omnihotels.icims.com/jobs/40076/spa-assistant-director-%7c-mokara-hotel-and-spa/job?hub=10

Company Description

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description

To develop the overall vision and strategy for the spa. Implement processes to support the vision, increase revenue and enhance customer service in all areas of the spa. Responsibilities Ensure all associates are following Forbes Standards when delivering customer service The ability to oversee the entire Spa Operations facilities. Direct areas of responsibility include Massage Therapists, Aestheticians, Nail techs, Hair Stylists, Spa concierge, Spa Front Office, Reservations, and Spa Retail The ability to arrange the training of the Spa to standards. Also assist the Spa Director in the training of Spa Staff The ability to help in the process of interviewing and selecting job applicants as well as supervise, discipline and give performance evaluations for your departments employees The ability to issue recommendations regarding the annual operating budget, capital, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data The ability to schedule staff and complete payroll records in accordance with budgeted guidelines The ability to ensure all equipment is kept in perfect working condition and reports any deficiencies to the proper department The ability to effectively communicate with all staff and managers

Job Requirements

Must be able to communicate effectively in a professional business environment Previous supervisory or management experience College degree in Hospitality or Business Management preferred Thorough knowledge of service, cost control, labor controls, Spa menu writing, maintenance, merchandising and accounting Computer skills to include basic office programs Must be able to lift and/or move up to 25 pounds. Must be able to work a flexible schedule including evening, weekends and holidays.

Job Status

Full-time
ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.