ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.

Programming Manager

Expiration Date: November 01, 2021

Job Category

Spa Management

Company Name

Canyon Ranch Woodside CA

Company Type



16350 Skyline Blvd
Woodside, California 94062 United States

Contact Name

Kristi Dickinson



Company Description

Canyon Ranch aims to inspire people to make a commitment to healthy living, turning hopes and intentions into the highest enjoyment of life.

Job Description

Under the direction of the General Manager and the VP of Experience Development, the Programming Manager will be responsible for the development, curation, and staffing for all retreat programming. Creating cutting edge themed retreats, group specific programming, and collaborative programming with outside contracted presenters and featured speakers. Continually monitoring retreat programming, classes, and external subject matter experts for improvement based on business performance and guest feedback.

Job Requirements

Essential Functions and Duties


% of Time Spent

• Program Development: Curate cutting edge programming utilizing internal experts and incorporating visiting Canyon Ranch experts as well as luminaries in their fields. Create programming focused on nature, mind-body connection, fitness, leadership, self-discovery, meditation, health topics, nutrition, relationships, spiritual wellness and creative expression. Create and update a rotating schedule of proprietary retreat programming. Cultivate relationships with outside experts/faculty and contract for “featured” retreats and experiences. Constantly innovate in the area of retreat programming. Ensure all vendor contracts are approved and signed in advance of the event and in compliance with company requirements. Ensure invoices are submitted within 30 days of the event.


• Supervision: Leads and directs Fitness/Mind Body, Outdoor Sports, Spiritual Wellness/Creative Expression, Life Management providers. Develop strategies for maximizing 1:1 service, workshop and complimenting retail revenue. Oversee the contracted experts and ensure they meet brand standards when presenting to Canyon Ranch Woodside guests. Make weekly staff scheduled and process bi-weekly payroll.


• Feedback Analysis: Monitor and analyze guest and meeting planner feedback to determine the effectiveness of retreat programming. Take action on insights and evolve as necessary.


• Operations: Lead guest welcome orientations, assist in the operation as needed and Manager on Duty shifts as needed.


Job Status

ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.