Company NameThe Springs Resort and Spa
Company TypeResort/Hotel Spa
Address165 Hot Springs Boulevard
Pagosa Springs, Colorado 81147 United States
Contact NameAlex Alston
The inspiring setting, extraordinary environment, the world’s deepest geothermal hot spring. The Springs Resort is a unique health and wellness destination for relaxation, rejuvenation, and recovery. And it just might be the world’s coolest “office.” We’re champions of holistic wellness and proud stewards of this incredible natural resource. We take our responsibility to this place very seriously and it shows in our team of caring professionals and the healing environment we create. We lead with compassion, we’re dedicated to our community, and we take pride in connecting with and listening to our employees. Why not spend your days in a place that puts everyone’s well-being first, including yours. Earn a competitive wage and enjoy staff incentives and discounts. Must be able to work holidays & weekends.
The Massage Therapists at The Springs Resort & Spa are to ensure the highest level of customer service and satisfaction through the thoughtful administration of Spa treatments. Each member of the Springs Team will outwardly display actions that embody The Springs Mission Statement: “We exist to deliver a unique, caring experience that creates memories and relaxation for each of our guests. At all times, we will do this with heart and love.” The Springs Service Culture starts with heart and love. We will be friendly, professional, clean, fun, present, and knowledgeable. All Associates are empowered to create a unique, caring experience.
Key Responsibilities: • Report working on time and in professional attire in accordance with company policy • Must maintain a neat, clean, and well-groomed appearance. • Understand and comply with all company policies and procedures pertaining to this position, the required duties as well as department requirements. • Stay up to date with the latest Spa Trends • Must be extremely dependable with a strong work ethic. • Must familiarize and maintain department education with all Spa Retail • Responsible for helping to find shift coverage when necessary • Must adhere to local and State Licensing Laws and Regulations. • Must adhere to local and State Sanitizing laws. • Cross-promote other Spa and Resort Services • Possess strong interpersonal abilities. • Anticipate, identify and ensure customer needs are being met in the best way. • Must be able to communicate effectively with The Springs Resort Staff and Management • Exhibit a professional attitude, diplomacy, and an ability to handle difficult situations. • Participate in any activity deemed necessary for the normal operations of the Spa department. • Must perform in a timely manner and pay attention to appointment times • Cross-promote other Spa and Resort Services • Possess strong interpersonal abilities • Coordinate with Spa Manager and Human Resources on special projects as needed. • Demonstrate an exceptional level of professionalism • Assist with Retail area ensuring Retail area is always staged for maximum buyer impact