Company TypeResort/Hotel Spa
Address152 West 57th Street, FL 5
New yoek, New York 10019 United States
Contact NameRachael Gallo
Exhale is unique blend of fitness and spa, exhale is the total wellbeing experience you can escape to any time to center your body and mind. Whether you need to slip into an hour of calm or challenge yourself in a full-body sweat session, exhale offers the perfect menu to get you recentered, rejuvenated, and reconnected with your best you. Under the guidance of our expert team of teachers and spa therapists, you’ll find exactly what you need to elevate your sense of wellbeing. With over 15 locations across the nation Exhale is a revolutionary well-being brand that is transforming lives worldwide. We offer a full wellbeing experience to all our guests and hire only the best therapists who can deliver that experience. Come join our team.
Position Summary The Massage Therapist is responsible for administering Exhale massage and body therapies, according to standard operating procedures. In addition, they are responsible for learning specialty services, as requested by management. The Exhale Massage Therapist is required to build a repeat clientele, and actively participate in retail sales.
Position Requirements Administer all scheduled massage treatments and related spa services, according to standard operating procedures. Generate sales and revenue by recommending and/or up-selling Exhale products and services. Maintain an ongoing repeat clientele. Continue ongoing education in massage therapy practices. Attend associate meetings and workshops. Maintain the cleanliness of individual treatment rooms, according to standard operating procedures. Follow Exhale protocol for client greeting, goal setting, health history documentation, and follow-up communications. Assist with special projects, events, and promotions as needed. Adhere to all corporate, departmental and spa operational policies and procedures. Respond to guest questions and associate concerns in a timely, professional manner. Maintain a high level of guest rapport and service. Adhere to company guidelines and core values. Maintain a working knowledge of all Exhale classes, services, and products. Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to internal guests. Assist with laundry Play an active and hands on role in support the overall units Cleaning and Sanitation procedures. Other duties as assigned Education and/or Skills Required Massage Therapy license as required by state and/or county law. Minimum of one (1) year working in a professional spa environment. Current CPR certification. Must be enthusiastic, motivated, and a team player. Display good organizational, written, and verbal skills. Physical Requirements Very little time is spent sitting down except for initial assessment of client. Aptitude required for work of this nature are good physical stamina, endurance and body conditions that would not be adversely affected by lifting, carrying and balancing at all times. Motor coordination is necessary for the well- being of the client. While using proper body mechanics during client procedures, stooping, kneeling, reaching, manual dexterity and tactile sensitivity are required to effectively perform massage therapy techniques.