Company NameYellowstone Club
Company TypeClub Spa
Address1 Yellowstone Club Trail
Big Sky, Montana 59716 United States
Contact NameSerene Sanders
Private Ski & Golf Club
The purpose of the Lead Massage Therapist is to provide training to our Health & Wellness staff as well as provide professional body treatments for therapeutic purposes as well as recommends individualized body services/ treatments for Members and guests of Yellowstone Club.
Directly or indirectly supervises employees and/or supervisors; carries out supervisory responsibilities in accordance with the Club’s policies, procedures and applicable laws; responsibilities include but are not limited to: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Major Responsibilities • Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service. • Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner. • Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately. • Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.