ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.

Group Spa Manager - Design and Development

Expiration Date: March 10, 2021

Job Category

Spa Management

Company Name

Mandarin Oriental Hotel Group

Company Type

Resort/Hotel Spa


8/F One Island East, Taikoo Place, 18 Westlands Road
Quarry Bay, Hong Kong

Contact Name

Jeremy McCarthy



Company Description

Mandarin Oriental Hotel Group International Limited is a Hong Kong hotel investment and management group focusing on luxury hotels, resorts, and residences, with a total of 33 properties worldwide, 20 of which are fully or partially owned by MOHG. The award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality. The Spa & Wellness Division - Spa & Wellness are considered to be core pillars of the Mandarin Oriental Group offering and a key aspect of the experiences we offer that create a world of fans. While the primary focus of the role is on the design and development of Spas, the division also oversees resort, leisure, kids, recreation, swimming pools, beach facilities, activities and more. Projects may fall under any of these areas.

Job Description

It is the mission and intent of this position that the incumbent will take full responsibility for clearly-defined aspects of spa, wellness and leisure design and project management, be pro-active, creative and results-driven in the build-up of MOHG’s core competencies. The incumbent is responsible for, but not limited to, the overall group spa, wellness & leisure design and project management, in particular the review and development of area programmes, preparation of project design & concept guidelines, establish programme database for all spas, advance to group PS & G standards. The incumbent will also manage key relationships with partners associated with the development and renovation of our facilities. The incumbent will report directly to the Group Director of Spa & Wellness.

Job Requirements

The incumbent should be very familiar with reading architectural plans, area programs and design briefs. Should be able to create design concept briefs, and maintain detailed documentation on product standards and guidelines. The incumbent should have some talent and/or experience in design, able to mark up architectural plans with suggested revisions. The incumbent should understand basics of plumbing, HVAC, electrical, lighting, flooring, and A/V requirements of a building project or renovation. The ideal candidate will be knowledgeable of spa and wellness operations and be able to match the design needs to the operational needs. The incumbent should be able to communicate his suggestions and ideas clearly in meetings, presentation and written correspondence. The ideal candidate would have some understanding of the financial implications of various aspects of the developments, in order to respond to owner questions regarding costs or return-on-investment.

Job Status

ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.