ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.

Director of Spa

Expiration Date: July 25, 2022

Job Category

Spa Director

Company Name

Pendry Washington DC

Company Type

Resort/Hotel Spa


655 Water Street SW
Washington DC, District of Columbia 20024 United States

Contact Name

Jennifer Holzworth



Company Description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Job Description

Assisting with the screening and selection of all qualified spa candidates, communicating performance expectations, providing Associates with on-going feedback, mentoring and conducting official performance reviews. Providing Associates with coaching and counseling as needed to achieve performance objectives and reach their fullest potential. Overseeing operations in all Spa and Retail departments including: Therapy rooms, Guest Reception, Wellness, Pool and all resort Retail operations. Developing and monitoring financial strategies to increase revenues while controlling operating expenses, monitoring annual budget and forecasts, reviewing monthly financial statements, utilizing yield management strategies, implementing inventory management and purchasing procedures, as well as monitoring and adjusting staffing levels, spa service appointments and operational expenses, to maximize spa profitability. Developing and enforcing standard operating systems. Coordinating new hire and continuing training programs and ensuring the facility is maintained to luxury spa standards. Strategically and proactively developing programs, marketing initiatives and promotions to increase revenue generating opportunities, enhance the guest experience, and increase the repeat guest base. Creating Wellness and Fitness experiences that align with guest interests and ability levels. Supporting public relations requests and responding to all media leads. Establishing beneficial partnerships with all product, equipment, and supply vendors that include competitive pricing, technical support, training programs and coop promotions.

Job Status

ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.