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A Spa Journey That Could
Last A Lifetime.

Customer Service Administrator - Remote

Expiration Date: February 11, 2022

Job Category

Other Position

Company Name

LEMI USA Corp

Company Type

Affiliate / Resource Partner

Address

601 Brickell Key Drive, Suite 700
Miami, Florida 33131 United States
(305) 620 - 6010

Contact Name

Anna Theofanous

Email

annat@lemigroup.it

Website

www.lemigroup.it

Company Description

LEMI has been manufacturing treatment tables, chairs and multi-function equipment for the Beauty & Spa sector since 1989 and are number one in the production of Italian Spa Equipment. Thanks to its intensive research and development, as well as its continuous pursuit of new industrial paradigms, the company has now come to be recognized as one of the major players on the international scene. The company is renowned for its exceptional design, research, technology, quality, functionality, and meticulous finishing. With unmistakable Italian craftsmanship, these fundamental principles have resulted in the development of numerous products bearing the LEMI brand name worldwide. The LEMI brand name can currently be found in over 100 countries worldwide. 2 years ago we opened our USA division direct and we were proud to be awarded Best treatment table manufacturer 2021 in the American Spa Professional's Choice Awards.

Job Description

- Handle all customer calls/inquiries and ensure they are answered in a timely and professional manner - Obtain shipping quotes for customers and monitor their shipments to ensure timely delivery - Communicate and keep customers informed of the whereabouts of their deliveries - Deal with all general customer inquiries and direct to correct person - Handle sampling/literature mailouts - Handle inquiries and orders for spare parts where necessary - General administrative duties as required

Job Requirements

- Prior customer service experience required (2+ years) - Excellent interpersonal and oral/written communication skills. - Ability to deliver world class customer service standards - Demonstrated organisational skills. - Proficient computer skills including Internet, and Microsoft Suite: Word, Excel, and PowerPoint.

Job Status

Full-time

Salary

Competitive based on experience
ISPA Job Bank

A Spa Journey That Could
Last A Lifetime.