The International SPA Association (ISPA) is pleased to announce Smiley Poswolsky as afternoon keynote speaker for the inaugural ISPA Talent Symposium. This event will be the first of its kind for the spa industry and focuses solely on workforce issues.
Smiley is an expert on multigenerational communication styles and bestselling author of The Quarter-Life Breakthrough and The Breakthrough Speaker. Smiley is synonymous with helping companies attract, retain, and empower talent while building a purpose-driven workplace. He has inspired thousands of professionals to be more engaged at work, through speaking at companies like Unilever, Salesforce, Deloitte and Pinterest.
“As our workforce becomes even more diverse, it is imperative for our spa leaders to implement innovative HR and talent operations,” said ISPA President Lynne McNees. “Smiley will provide our attendees with tools to improve recruitment and retention techniques while developing multigenerational collaboration with their current staff.”
Smiley’s TEDx talk has been viewed over 1 million times and he has done hundreds of speaking engagements, reaching over 50,000 people in 15 countries. Previously, Smiley worked as a special assistant to the director of global operations at the U.S. Peace Corps.
Taking place at The Ritz-Carlton Bacara on April 15, 2020, the ISPA Talent Symposium will explore energetic and innovative approaches to solving workforce challenges and will provide attendees with high-impact takeaways they can use to build an engaged workforce in today’s competitive labor market. Seth Mattison, internationally renowned expert and author on workforce trends, was previously announced as opening keynote speaker.