Topic of focus - Technology in the Workplace
When asked which advertising methods they used, the majority of spa respondents identified email (83 percent) and social media (92 percent) as methods they used to market their services. Email was slightly more common among day spa respondents than hotel/resort spa respondents, at 93 percent and 78 percent respectively. A majority of hotel/resort spa respondents also identified magazine advertising as a method they used (51 percent). Similarly, resource partner respondents identified social media (95 percent), email (85 percent) and magazine (51 percent) as their top advertising methods.
With nearly all respondents utilizing social media as an advertising method, the breakdown of usage by platform for spa respondents included 94 percent utilizing Facebook, 85 percent utilizing Instagram and 63 percent utilizing Twitter. LinkedIn, Pinterest and Snapchat are used by less than half of all spa respondents.
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