Topics of focus - Quarterly Performance
In regards to gross revenue change for the third quarter of 2016, 73 percent of all ISPA spa members reported some level of increase over the third quarter in 2015.
Just 13 percent of ISPA spa members reported a decrease in gross revenue change for the third quarter in 2016 compared to 2015. Respondents were asked about gross profit change for the third quarter for quarter three in 2016 as compared to 2015, and the largest group of spa respondents reported an increase of 1-9% (28 percent), with the next largest group reporting an increase of 10-19% (24 percent).
A majority (62 percent) of spa respondents reported that spa visits were up, with only 24 percent reporting that they were down. The largest portion of spa respondents at 46 percent filled vacant positions only in the third quarter of 2016, while 29 percent added new positions. Just 3 percent of spa respondents implemented a hiring freeze or laid off employees.
When asked about average retail revenue per treatment for the third quarter of 2016, the largest portion of respondents fell in the $5-$10 range (24 percent), with the $11-$15 range (22 percent) following. In regards to the change in average retail revenue per treatment between quarter three in 2016 to quarter three in 2015, 61 percent reported some level of increase, while just 22 percent reported a decrease over the same time.
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