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The results analysis of this survey includes answers from all 170 spa industry professionals who completed the October Snapshot Survey in an eleven-day period from October 16, 2020 to October 26, 2020.

Profit change trended in a positive direction as well with only 18 percent of all spa respondents experiencing a decreased when comparing the third quarter of 2018 to the third quarter of 2017. For resource partners, this same segment was only 13 percent of respondents.

Spa visits were up once again for spa respondents, with 57 percent of all spa respondents reporting they were up, and just 22 percent reporting they were down. This number was even larger for Resort/Hotel Spa respondents at 63 percent, while 43 percent of Day Spa respondents reported an increase in spa visits.

Just 13 percent of ISPA spa members reported a decrease in gross revenue change for the third quarter in 2016 compared to 2015. Respondents were asked about gross profit change for the third quarter for quarter three in 2016 as compared to 2015, and the largest group of spa respondents reported an increase of 1-9% (28 percent), with the next largest group reporting an increase of 10-19% (24 percent).

A majority (62 percent) of spa respondents reported that spa visits were up, with only 24 percent reporting that they were down. The largest portion of spa respondents at 46 percent filled vacant positions only in the third quarter of 2016, while 29 percent added new positions. Just 3 percent of spa respondents implemented a hiring freeze or laid off employees.

When asked about average retail revenue per treatment for the third quarter of 2016, the largest portion of respondents fell in the $5-$10 range (24 percent), with the $11-$15 range (22 percent) following. In regards to the change in average retail revenue per treatment between quarter three in 2016 to quarter three in 2015, 61 percent reported some level of increase, while just 22 percent reported a decrease over the same time.

Initially developed to keep the “giver’s” body healthy, the relaxed state of the giver actually makes it more effective and more comfortable for the receiver.

They address the deficiency by delivering highly concentrated oxygen molecules directly to the epidermis. A stream of high-pressurized oxygen infused with botanical, vitamin, mineral, and nutrient extracts is applied to the face and neck. The oxygen absorbs the moisturizing agents into the skin for a smoother, plumper look, providing a healthy glow.

The largest group of spa respondents (28 percent) fell in the up by 10 – 19% range. Interestingly, nine percent of day spa respondents said they experienced a gross revenue increase of more than 50 percent. When asked about the level of gross profit change when comparing quarter three of 2015 versus the same time in 2014, 70 percent of spas saw an increase. Thirty-five percent, which is the largest group, experienced a gross profit increase of 1 – 9%.

More than half (62 percent) of spa respondents reported third quarter 2015 spa visits were up compared to the same time in 2014. In regards to workforce changes, nearly half (46 percent) filled vacant positions only during the third quarter of this year. Forty-one percent of day spa members said they added new positions during the third quarter compared to only 20 percent of resort/hotel spas. When asked about average retail revenue per treatment, the largest group of spas (28 percent) fell in the $11 - $15 range. Twenty-six percent of day spas actually reported an average retail revenue per treatment of more than $25 compared to 10 percent of resort/hotel spas.