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October 2016 Snapshot Survey Quarterly Performance

December 13, 2016

Topics of focus – Quarterly Performance

In regards to gross revenue change for the third quarter of 2016, 73 percent of all ISPA spa members reported some level of increase over the third quarter in 2015.

October 2017 Snapshot Survey – Quarterly Performance

March 6, 2018

Topic of focus – Quarterly Performance

The third quarter continued the trend of an increase in gross profit change from the year before. Seventy-eight percent of all spa respondents reported that their gross profit change had increased by at least one percent when comparing the third quarter of 2017 with the third quarter of 2016. Forty-five percent of all spa respondents reported an increase of 10 percent or more. Resource partner participants reported similar growth, with 69 percent reporting a growth of at least one percent in their gross profit change.

October 2018 Snapshot Survey – Quarterly Performance 10-Year Anniversary

November 27, 2018

Topic of focus – Technology in the Workplace

Growth in the third quarter of 2018 continued once again in the spa industry. Less than one in five spa respondents (19 percent) reported a decrease in gross revenue change for the third quarter of 2018 compared to the third quarter of 2017. Similarly, only nine percent of resource partner respondents reported a decrease when analyzing the same two quarters.

October 2020 Snapshot Survey — Quarterly Performance

December 15, 2020

When the most recent Snapshot Survey focused on quarterly performance was administered in April of 2020, the coronavirus pandemic had forced 99 percent of spas to close. Most spas have now navigated the reopening process (90 percent of this month’s survey respondents reported being open and receiving guests), and this survey continues the important process of documenting spa performance so that the pandemic’s effects can be accounted for and theindustry’s steps forward can be measured accurately.

October 2022 Snapshot Survey-Quarterly Report

September 14, 2023

The October 2022 ISPA snapshot survey asked respondents to share details about their spa or company’s third quarter performance (July 1 through September 30, 2022) compared to the third quarter of 2021. The results reported in this quarterly performance survey further illustrate the spa industry’s continued recovery from the pandemic.

Compared to the same period in 2021, nearly 80 percent of the spas surveyed reported an increase in third quarter revenue. Complementarily, 72 percent of spa respondents reported an increase in profits. Almost one-third (27 percent) saw profits increases exceeding 20 percent compared to the prior third quarter profits. Continuing the 2022 trends, spa visits were up for 62 percent of respondents.

Quarterly Performance: First Report of 2024 Data

July 11, 2024

The May 2024 ISPA Snapshot Survey asked respondents to share details about their spa or company’s first quarter performance (January 1 to March 31, 2024) compared to the first quarter of 2023. The results reported that the spa industry is continuing to increase revenue and spa visits, while also filling vacant positions.

September 2015 Snapshot Survey – What ISPA Members are Exploring

December 13, 2016

Topic of Focus – What ISPA Members are Exploring

The ISPA community is continuously seeking new concepts, products and business practices that will keep their offerings fresh and relevant.

September 2016 Snapshot Survey – Marketing

December 13, 2016

Topic of focus – Marketing Monthly Snapshot Surveys provide ISPA members with a valuable look into the state of the spa industry, spa industry trends and help to identify the needs of spa professionals. Snapshot Surveys are conducted on the third Friday of each month, with full results provided only to respondents two weeks from the release date of the survey. Knowledge is a valuable tool and these quick surveys provide a wealth of information shared by ISPA’s members. The September Snapshot Survey requested information from spa members relating to marketing.      

September 2017 Snapshot Survey – Spa Treatment Trends

March 6, 2018

Topic of focus – Spa Treatment Trends

The majority of spa respondents (58 percent) offer more than 10, but less than 40 treatments on their spa menu. Of these treatments, the most popular treatment times are 50 minutes (51 percent) and 60 minutes (37 percent) long. For Day Spa respondents, the most popular treatment time was 60-minutes (60 percent), while Resort/Hotel Spa respondents had slightly shorter times at 50 minutes (62 percent).

September 2018 Snapshot Survey – Marketing

November 27, 2018

Topic of focus – Technology in the Workplace

When asked which advertising methods they used, the majority of spa respondents identified email (83 percent) and social media (92 percent) as methods they used to market their services. Email was slightly more common among day spa respondents than hotel/resort spa respondents, at 93 percent and 78 percent respectively. A majority of hotel/resort spa respondents also identified magazine advertising as a method they used (51 percent). Similarly, resource partner respondents identified social media (95 percent), email (85 percent) and magazine (51 percent) as their top advertising methods.

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