Exhibitor Information

View: 2023 Booth Guidelines

Exhibitor Webinars

Register here for the second Exhibitor Webinar, happening at 2 PM ET on Thursday, March 30. The webinar will walk exhibitors through important details to know leading up to the event, including best practices for booth setup, insight on what to expect onsite, helpful tips for a successful event and more.

Click here to download the PowerPoint slides from the first Exhibitor Webinar on Thursday, March 9.

ISPA Webinar #1 | March 9, 2023

Map Your Show

Click here to log into the Map Your Show portal to access invoices, booth contracts, receipts and a link to the GES ordering site. You will also be able to register your show staff through the Map Your Show portal. Please keep in mind, Map Your Show is not affiliated with the ISPA Conference Mobile App or CVENT LeadCapture (more details below).


GES is ISPA’s exhibits partner who helps handle essential logistics and setup functions that bring the Expo to life.  To place orders and access valuable planning resources through GES, click here to visit their Expresso exhibitor portal.  Exhibitors will use this site to manage freight, shipping, furniture orders and labor needs.  

2023 ISPA Conference Mobile App

ISPA has partnered with CVENT to develop the official 2023 ISPA Conference Mobile App. Exhibitors who signed on before March 1 should have received an invitation email to log into the CVENT Exhibitor Portal on Tuesday, February 28, and edit their company profile with their brand logo, contact information and more. Adding these details will allow app users to view the most up-to-date information for each exhibitor as soon as the app goes live later in March.

If you have any CVENT-related questions, please reach out to nelson.lane@ispastaff.com.

Important Dates & Deadlines

  • April 5: Deadline to book a room at Mandalay Bay or Delano in the ISPA Room Block at a reduced rate
  • April 6: Advanced shipments may begin arriving at GES warehouse beginning at 8 AM
  • April 17: GES discount deadline
  • April 18: Mandalay Bay Exhibitor Services discount deadline
  • May 1: Last day for advanced shipments to arrive at warehouse without surcharges (by 4:30 PM)

CVENT LeadCapture

Primary Exhibitor contacts should have received an email from ISPA and CVENT to log into the Exhibitor Portal on Tuesday, February 28. This is where ISPA Exhibitors will add their company logo and brand details which will appear on the ISPA Conference mobile app, which will become available for download by the end of March. 

To place an order for CVENT LeadCapture and streamline your lead retrieval strategy for the 2023 ISPA Conference, check out the CVENT LeadCapture Order Form. It is important to note that lead retrieval will be done exclusively through the CVENT order form for the 2023 ISPA Conference. Additional licenses are available for purchase if you want more than one team member to be able to scan and save leads.

Exhibitor admins can purchase CVENT LeadCapture licenses now, but they won’t be able to assign those purchased licenses to themselves or any booth staff members until ISPA uploads all attendees into the CVENT system as registrants in late March. Registrants (including spa buyers and exhibitors) will receive an invitation email from CVENT in late March to download and log into the ISPA Conference Mobile App. It is at that point when exhibitors will be able to go back into their CVENT Exhibitor Portal and assign their purchased LeadCapture licenses to their booth staff, who will have been entered into the CVENT system by then.


  • Below you will find a list of contacts by topic if you need assistance.
  • Shipping, Flooring, Furniture, Labor, Booth Setup
    • GES – Call 800.803.2375 International: 702.515.5970
  • Internet, Electrical, Water, Food & Beverage
    • Mandalay Bay Exhibitor Services – 855.408.1349
  • ISPA Assistance
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