Over the past year, the International SPA Association (ISPA) has joyfully witnessed the immense strength displayed by this industry when fellow spa and resource partner professionals pull together to inspire, learn from and support one another. This year, ISPA hosted the members-only 2021 ISPA Stronger Together Summit to solidify the bonds developed in 2020 and rebuild the future of our industry on a foundation that is stronger together. The Summit was designed for maximum impact through professional education in Power Sessions, Knowledge Builder Sessions, Town Hall Sessions and more.
Celebrated speakers Seth Godin, Seth Mattison and Dr. Bryan K. Williams led Power Sessions for everyone in attendance as they shared messages that are equal parts inspiration and practical application.
Knowledge Builder Sessions
These educational sessions were led by experts from across (and outside) the spa industry, focusing on crucial subjects such as leadership and management, talent and workforce solutions, retail strategies and financial management.
Town Hall Sessions
Attendees listened, learned and participated in Town Hall-style discussions featuring spa industry leaders as they shared their real-life insights on the world of spa.
“All About You” Sessions
These brief sessions featured a diverse set of uplifting tutorials, tips and inspiring ideas focusing on personal growth and lifestyle activities.
What were the dates for the event?
The Stronger Together Summit was held virtually May 10 – 14, 2021. Event content will be available on demand in the CVENT Attendee Hub for registered attendees until August 6.
What is the format of the event?
The event platform was powered by CVENT and featured a streamlined, easy-to-navigate online interface that presents professional education in live and on-demand videos with world renowned speakers, top resource partners and highly coveted spa products.
Will there be on-demand viewing opportunities for me?
Registered attendees will be able to access nearly all sessions, the Product Learning Lab, sponsor information and more for 90 days following the event.
Is translation available?
Translation services are not available for the ISPA Stronger Together Summit.
How will I access the event?
First, you must register to attend. You will then receive a link to log in to the event platform and explore sessions.
Can I edit my attendee profile once I log in and determine what information is visible for other attendees to see?
Yes. Once you are logged in you will see a circle icon with your first and last initial in the top right side of the screen. You can click on the icon and then select “view profile”. From there you can make edits, select your visibility preference and add a headshot image.
How much does it cost to attend?
The registration rate for members is $129. Nonmembers interested in attending the event can email email@example.com.
How do I register to attend?
Attendees must be ISPA Members to attend this event. To start a new membership or renew your current one, please click here.
What is included in my registration?
Your registration grants you full access to all Power Sessions, Knowledge Sessions, Town Halls, All About You Sessions and the Product Learning Lab in the On Demand section of the CVENT event platform.
Can I register for the event after it starts?
Yes, you can click here to register and gain access. The sessions (excluding select Power Sessions), sponsor information and Product Learning Lab will be available on-demand for 90 days following the start of the event.
Can I transfer my membership to someone else if I’m unavailable to attend?
Yes, registrations can be transferred to another team member at the same property. However, registration sharing for the virtual event is strictly prohibited. The login information provided with registration is valid only for the respective registrant and may not be shared with others.
If I cancel my registration, will I get a refund?
Attendee registrations are non-refundable. If an attendees would like to make a request to transfer their registration to another individual, please contact firstname.lastname@example.org to submit the request.
If I have trouble logging in, who do I contact?
Please reach out to email@example.com if you run into issues logging in or accessing the platform.
What web browsers are compatible with CVENT?
Do I have to be at my desktop to join the virtual event?No, you're able to join from any type of device including your phone or tablet.
What is the official hashtag for the event?
How can I join the online conversation about the Stronger Together Summit?