The International SPA Association will hold a NEW event focused solely on the resource partner needs, challenges and trends on April 14, 2020 at The Ritz-Carlton, Bacara. The half-day Resource Partner Summit will focus exclusively on the issues that matter to ISPA's valued resource partner members, such as the rise of online retailing, how to capture the attention of spa decision-makers and more. In this distinct event, leading spa industry professionals will offer feedback and guided think-tank discussions to emphasize resource partners' voice in the spa industry. See the confirmed panel below:

Alissa Bayer - Milk + Honey Spas
CG Funk - Funk Consulting
Tracy Harper - The Spa at Sun Valley
Deirdre Strunk - Canyon Ranch

Access to the Resource Partner Summit is included with all resource partner registrations for the ISPA Talent Symposium held the following day at the same venue. Access is available only to resource partners and will be limited to 100 registrants.

Register today for $399 (access to both days) by clicking here and logging in to the ISPA Member Portal. If interested in sponsorship opportunities, click below and contact lynne.mcnees@ispastaff.com

click here to view sponsorship opportunities

VALUED SPONSORS

HOTEL AND TRAVEL

The Ritz-Carlton Bacara, Santa Barbara is the official host hotel of the inaugural ISPA Resource Partner Summit and ISPA Talent Symposium. It welcomes visitors with five-star amenities, scenic ocean views and easy access to the region’s vineyards, restaurants, shops and attractions. If you have any questions about hotel booking, please contact ispa@ispastaff.com.

booking details

 

 RESOURCE PARTNER SUMMIT SCHEDULE AT A GLANCE

April 14

With the exception of the Buyer Panel speakers for that respective portion of the schedule and the reception, the Resource Partner Summit will be open only to resource partner members.  

1:00 PM - 1:30 PM     Welcome and opening remarks (ISPA Chairman Garrett Mersberger)

1:30 PM - 2:30 PM     Buyer Panel Discussion (see panelist list above)

2:45 PM - 4:00 PM    Moderated Discussion led by Lisa Starr revolving around Resource Parter challenges and opportunities in the spa industry

4:15 PM - 4:45 PM     Training your Team to Deliver World Class Customer Service, presented by Bryan Williams

4:45 PM - 5:00 PM     Wrap-up and Next Steps 

5:30 PM - 6:30 PM     Networking Reception with Talent Symposium registrants