Recommit to your top talent.

Engaging one’s team is key to attracting and retaining employees in today’s competitive labor market, and the new ISPA Talent Symposium will highlight energetic and innovative approaches to solving workforce challenges. In addition to insight from established spa industry and workforce development professionals, the event will feature keynote speakers providing high-impact takeaways attendees can use to build an engaged workforce.

Register today for $399 by clicking here and logging in to the ISPA Member Portal

The International SPA Association will hold its inaugural ISPA Talent Symposium April 15 at The Ritz-Carlton, Bacara in Santa Barbara, CA. This event will be a first of its kind for the spa industry and focus solely on workforce issues.

In addition to the wonderful educational opportunities offered at the ISPA Talent Symposium & Resource Partner Summit, a limited number of private 45-minute sessions with International Coach Federation (ICF) credentialed coaches will be available for attendees to reserve on a first-come, first-serve basis. These one-on-one sessions will provide attendees with lessons tailored specifically to them, adding tremendous value to the event as a whole.

Registered attendees can click here to book their one-on-one coaching session.
ICF is the leading global organization dedicated to advancing the coaching profession, helping their clients by improving lives, relationships and business performance.


The ISPA Talent Symposium will be held in sunny Santa Barbara, California, at The Ritz-Carlton Bacara. See details below.

hotel details



Resource Partners interested in securing brand exposure opportunities can select from a variety of options. This will be an intimate event and sponsorships are limited and will be sold on a first-come, first-serve basis.

become a sponsor


SETH MATTISON: Leading the Workforce of the Future: Building Future-Ready Organizations and High-Performing Cultures to Foster Growth in the Decade Ahead.

As we enter the second decade of the 21st century, owner/operators and leaders prepare to face an unrelenting and continuously shifting landscape of change and transformation. From ever-evolving go-to-market strategies, expanding client expectations, and challenging and shrinking talent pipelines, today’s spa leaders are seeking insight, fresh perspective, and certainty about the strategies needed to meet the moment with influence and impact.

Rooted in the research and bolstered by time advising high performers across industry verticals, Seth Mattison will share case studies, best practices, and primary research on what world-class organizations and leaders are implementing to attract, retain, and develop top talent, grow their business, and meet the decade ahead with confidence, clarity, and conviction.

Attendees will gain insight on:
The prime skill for navigating ambiguity and uncertainty
The most critical leadership competencies of the decade ahead
The most effective strategies for attracting and retaining top talent
The top drivers for fostering high-performance teams
The secret to unlocking an inclusive and engaged workforce rooted in belonging


April 14
10:00 AM - 4:45 PM  Coaching Sessions powered by the International Coaching Federation
12:00 PM - 5:30 PM   Registration
2:30 PM - 4:30 PM     Pre-event Compensation Workshop hosted by Hutchinson Consulting
5:30 PM - 6:30 PM     Welcome Reception sponsored by Hutchinson Consulting
April 15
7:00 AM - Noon          Registration
7:30 AM - 8:00 AM     Morning Coffee/Networking 
8:00 AM - 8:30 AM     Welcome and Opening Remarks with ISPA Chairman, Garrett Mersberger
8:30 AM - 11:00 AM    Morning Keynote Session with Seth Mattison
                                    Leading the Workforce of the Future - Building Future-Ready Organizations and High-Performing Cultures                                       to Foster Growth in the Decade Ahead
                                    This session will cover spa workforce challenges and deep-dive discussion.
11:15 AM - Noon        Legal & Regulatory Barriers with Professional Beauty Association's Government Affairs Director, Myra Reddy
Noon - 1:00 PM          Lunch/networking hosted by ResortSuite
1:00 PM - 2:45 PM     Afternoon Keynote Session with Smiley Poswolsky
                                    Creating a purpose-driven workplace and talent strategy
3:15 PM - 3:30 PM     Talent Innovation Spotlight #1
3:30 PM - 3:45 PM     Talent Innovation Spotlight #2
3:45 PM - 4:00 PM     Talent Innovation Spotlight #3
4:00 PM - 4:45 PM     Speaker Panel Discussion moderated by Bryan Williams
4:45 PM - 5:30 PM     Closing Remarks and Next Steps
5:30 PM - 6:00 PM     Closing Reception