Monday, May 10 (All times in Eastern Daylight Time (EDT))
9 - 9:10 AM Daily Welcome
3 - 4 PM Knowledge Builder Sessions | Sponsored by haia (Happy As I Am)
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- Meeting the Mental Health Moment: A Real-World Approach
- Speakers: Kristine Huffman, Debbie Fuehrer, Amy Hawthorne and Mike Tonsfeldt
- Attracting a Diverse Spa-Goer Audience & Workforce
- Speakers: Jane Cho, Patrick Huey, Radhika Papandreou and Daniel Poulin
- Meeting the Mental Health Moment: A Real-World Approach
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Tuesday, May 11
9 - 9:10 AM Daily Welcome
10 - 11 AM Knowledge Builder Sessions | Sponsored by Universal Companies
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- Resilience-Building Techniques with Lasting Impact
- Speakers: Mia Kyricos, Jane Cho, Renee Moorefield and Leigh Weinraub
- What Now? How the Industry Has Adapted and How We Navigate the Years Ahead
- Speakers: Ella Kent, Roberto Arjona and Jeremy McCarthy
- Resilience-Building Techniques with Lasting Impact
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Noon - 1 PM Knowledge Builder Sessions | Sponsored by Natura Bisse
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- Dynamic Availability & Pricing Strategies for Spas
- Speakers: Suzanne Holbrook, Adam Hayashi, Cecil Hopper and Verena Lasvigne-Fox
- Talent Management Strategies That Help Your Business Stand Out
- Speakers: Alison Harrigan, Angela Biehl, Andrea Zemel and Tracey Kalimeris
- Dynamic Availability & Pricing Strategies for Spas
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2 - 3 PM Town Hall | Sponsored by Aromatherapy Associates
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- Panelists: Alissa Bayer, Emlyn Brown, Susan Hern, Patrick Huey and Kenneth Ryan
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Wednesday, May 12
9 - 9:10 AM Daily Welcome
10 - 11 AM Knowledge Builder Sessions
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- Why Stay in the Spa Industry? | Sponsored by ResortSuite
- Speakers: Jean Kolb, Eric Stephenson, Marcus Keene and Fred DeMicco
- Navigating the Ever-Changing World of Social Media & Influencers
- Speakers: Daniela Ciocan, April Blackburn, Dina Fenili, Roma Kaul Maxwell and Andi Hadisutjipto
- Why Stay in the Spa Industry? | Sponsored by ResortSuite
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2:30 - 2:45 PM All About You Sessions | Sponsored by Motivational Moments with Dr. Bryan K. Williams, Technogym, TELLI
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- Crafting the Perfect Old Fashioned Cocktail
- Healthy Gut - Healthy Life: Easy Chocolate Flax Seed Pudding
- Forest Meditation at the Lodge at Woodloch
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Thursday, May 13
9 - 9:10 AM Daily Welcome
10 - 11 AM Knowledge Builder Sessions | Sponsored by thermaBliss Spa Collection
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- State of the Spa Industry - A First Look at the 2021 ISPA U.S. Spa Industry Study Findings
- Speakers: Russell Donaldson and Colin McIlheney
- Diversifying Your Spa's Revenue Streams
- Speaker: Magdaleena Nikolov, Megan Jasper, Jamee Taylor and Katlyn Hatcher
- State of the Spa Industry - A First Look at the 2021 ISPA U.S. Spa Industry Study Findings
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Noon - 1 PM Knowledge Builder Sessions | Sponsored by Naturopathica Holistic Health
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- Enhancing Your Spa's Marketing to Keep Customers Coming Back
- Speakers: Rosa Crawford and Scarlett Dixon
- Strength Generators Through Innovative Partnerships
- Speakers: Scott Duncan, Brennan Evans, Debra Myers and Tammy Pahel
- Enhancing Your Spa's Marketing to Keep Customers Coming Back
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2 - 3 PM Town Hall Session | Sponsored by Living Earth Crafts
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- Panelists: Laura Embleton, Jeffrey Perkins, Myra Irizarry Reddy and Chip Rogers
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3:30 - 4 PM ISPA Foundation Mini-Live Auction
5 PM Closing of the ISPA Foundation Spring Auction
Friday, May 14
9 - 9:10 AM Daily Welcome
11 - 11:15 AM All About You Sessions | Sponsored by SpaSoft by Springer-Miller, Technogym, Therabody
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- A Destination Kohler Yoga Experience
- Morning Routine with Tory
- Recommended Stretches from SpaSoft
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*All times in Eastern Daylight Time (EDT)
**As of May 6, 2021. Please note that session titles are tentative and subject to change. Our amazing session sponsors receive valuable exposure; however, they do not provide or direct the session speakers or content.