A new chapter of ISPA's Virtual Chat Series is here. Heart of the Matter will take a heartfelt look at issues that impact us as spa professionals and as human beings. These sessions will be released on-demand on ISPA's YouTube channel and linked below.

Harley Pasternak | Personal Fitness Today and Beyond

In this illuminating conversation, celebrity trainer, nutritionist and New York Times bestselling author Harley Pasternak joins ISPA Board Chairman Patrick Huey to discuss tips for maintaining fitness and finding motivation during the pandemic, as well as his family’s unique quarantine-busting experiences.

Kathryn Hahn | Seeking Joy

Kathryn Hahn—the hilarious star of films and television series from Bad Moms to Mrs. Fletcher to I Know This Much is True, as well as Disney Plus’s upcoming Marvel series, WandaVision—joins ISPA board chairman Patrick Huey for a wide-ranging conversation about the challenges of finding joy and balancing both a professional and personal life during the pandemic.

Tembi Locke | A Journey of Grief, Resilience and Healing

On September 1, Heart of the Matter will feature New York Times best-selling author, actor and advocate Tembi Locke in conversation with ISPA Board Chairman Patrick Huey about grief, resilience and healing. Tembi’s memoir, From Scratch, was selected for Reese Witherspoon’s Book Club in May 2019 and is currently being developed for television by Netflix. The recording will be made available on demand on ISPA's YouTube channel as part of the Heart of the Matter series.

COVID-19: What's Next for Spas with Dr. Brent Bauer and Dr. Nadir Bhuiyan of the Mayo Clinic

Dr. Brent Bauer and Dr. Nadir Bhuiyan of the Mayo Clinic cover the steps spas should be taking to ensure staff safety as we enter flu season, how spas can continue to support guests’ immune health, and how they should handle masks and PPE even if case numbers start to drop.

Bryan Williams | STRONG(er) Together: Keys to Leading an Inclusive & Diverse Culture

Bryan Williams
Bryan Williams reviews the leadership tips and strategies needed to lead a culture where everyone feels included and part of a common effort.
  • Session Slides
  • Learning Topics:
    • Managing a diverse workforce
    • Understanding unconscious bias
    • Learning how to proactively and reactively manage situations in which bias occurs
    • Managing employee interactions to promote a more respectful and inclusive workplace
    • Creating a safe and inclusive space for effective meeting
    • Incorporating robust strategies to recruit and retain a diverse workforce