Let us lend you a hand
The U.S. Centers for Disease Control & Prevention (CDC) has updated their recommendations for preventing the spread of COVID-19, including recommendations for the use of masks and other face coverings. ISPA Reopening Toolkit materials have been reviewed and revised where applicable to reflect those updates. To ensure alignment with the latest guidelines and recommendations, please visit this page.
To review updates specifically related to the selection, use and care of face coverings, please visit the CDC’s page on face coverings.
Use the links below to download updated toolkit items.
The following resources have been developed by ISPA in partnership with countless spa leaders across the globe. The energy and expertise shared by these amazing volunteers helped create a Spa Reopening Toolkit. The toolkit will equip spas with the guidance and resources needed to safely reopen their spas when their government entities allow them to do so.
This checklist will serve as a guide for spas as they develop their custom reopening strategy. In addition to the checklist, a set of communications templates are included at the end of the document to assist with marketing efforts.
This checklist provides suggested guidance for spas in the event of a facility shutdown due to COVID-19 or a similar event.
This document will serve as an overview for the necessary sanitation and hygiene standards that will need to be considered prior to reopening. As with all of these documents, the standards may be updated over time as circumstances change.
All spas who commit to ISPA’s Sanitation & Hygiene Standards are encourage to display this commitment visual within their spa and/or website.
Available for ISPA Members
In the Member Benefits
section of our COVID-19 Resources, ISPA members have access to Mask Management Tips, ADA Mask Exemption Request SOP's & Guest Communication Templates, a COVID-19 Waiver Form Template, Staff Support Checklist, Spa Industry Committment, FAQ: PPE & COVID-19 and numerous additional customizable templates.
ISPA would like to recognize the volunteers who have donated countless hours of their personal time to help develop these resources. Their collective industry expertise provided an incredible insight into the immediate needs of the spa industry, during an unprecedented time. These individuals, many of which were on furlough, represented all areas of the spa industry. In addition to the ISPA Board of Directors, the individuals and organizations who have elected to share their participation are listed below.
Michelle Adams Somerville
Organizations and Groups:
Fairmont Hotels and Resorts
Four Seasons Hotels and Resorts
ISPA Board of Directors
ISPA Volunteer Task Forces
Noel Asmar Uniforms
Rosewood Hotels and Resorts
The Post Oak Hotel
Trilogy Spa Holdings
ISPA would also like to thank the numerous spa community members who shared their reopening plans and experiences, participated in Virtual Chats and took part in monthly Snapshot Surveys. In addition, ISPA’s Speaker Task Force and Volunteer Committee members have been amazing sounding boards and graciously shared their expertise in various ways.
A note from ISPA: These resources do not supersede any laws under which your spa operates. Always follow the health and sanitation regulations established by your local, state or national governments. All ISPA guidelines, templates and resources should be reviewed by your legal counsel prior to use and distribution to ensure they are in compliance with the laws of your respective governing body. The resources are meant to be customizable with applicable components being used as deemed appropriate by each individual spa location.